Alexis Steffeny
Overland Park
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Medical Office Specialist
KC Pain
03.2024 - Current
- Provide friendly and professional patient interactions, ensuring a welcoming environment.
- Check patients in and out efficiently while maintaining accurate appointment schedules.
- Support office operations by handling patient relations, scheduling, faxing, filing, and cashiering.
- Schedules STEM Cells and referrals
Associate
Target
08.2021 - 03.2024
- Delivered excellent customer service by assisting shoppers with inquiries and product recommendations.
- Maintained a well-organized and clean workspace to enhance the shopping experience.
- Answered phone calls and provided information on store policies and product availability.
- Ensured a safe and inviting environment for customers and staff.
Front of House
Bret Hull's Junction House
03.2021 - 06.2021
- Greeted customers, took to-go orders, answered the phone, and kept a clean space
Front Desk Associate
Planet Fitness
10.2020 - 06.2021
- Cleaning, answering phones, checking people in, helping customers with their needs
Kids Club Associate/ Front Desk Worker
Club Fitness
05.2018 - 08.2020
- Monitored all activities to maintain the maximum level of safety
- Actively participated in children's activities by reading to groups, coloring, and playing games
- Completed daily cleaning checklists by sanitizing toys, sweeping, and washing down surfaces
- Other duties included working with a cash register, making shakes, and helping members
Education
Bachelor of Science - Marketing
Northwest Missouri State University
Maryville, MO07-2025
Associate of Applied Science - Marketing
St Charles Community College
Missouri 08-2024
Skills
- Patient scheduling
- Patient confidentiality
- Medical documentation
- Insurance verification
- Medical office software
- Positive attitude
- Problem-solving
- Attention to detail
- Computer skills
- Strong work ethic
- Team collaboration
Timeline
Medical Office Specialist
KC Pain
03.2024 - Current
Associate
Target
08.2021 - 03.2024
Front of House
Bret Hull's Junction House
03.2021 - 06.2021
Front Desk Associate
Planet Fitness
10.2020 - 06.2021
Kids Club Associate/ Front Desk Worker
Club Fitness
05.2018 - 08.2020
Bachelor of Science - Marketing
Northwest Missouri State University
Associate of Applied Science - Marketing
St Charles Community College
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