Alexis Sullivan
Miamisburg,OH
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Sherwin-Williams Paint Store and various dining establishments. Excelled in enhancing customer satisfaction and collaborating with teams to exceed sales targets. Skilled in multitasking and problem-solving, consistently achieving goals with an outgoing personality and a flexible approach to scheduling.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sherwin-Williams Paint Store
02.2024 - Current
- providing excellent customer service to collaboratively achieve store goals
- resolving conflict or complaints from guests,
- build and develop relationships with store customers to grow res repaint
- maintaining comprehensive knowledge of products to provide accurate product recommendations.
Server
BD’s Mongolian Grill
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Frickers
04.2021 - 08.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server/Cashier
Skyline
05.2019 - 10.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Hamilton High School
Hamilton05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Outgoing personality
- Flexible schedule
- Store opening and closing
Timeline
Sales Associate
Sherwin-Williams Paint Store
02.2024 - Current
Server
BD’s Mongolian Grill
09.2023 - Current
Server
Frickers
04.2021 - 08.2023
Server/Cashier
Skyline
05.2019 - 10.2021
Hamilton High School
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