Alexis Tapia
Wahoo,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Keyholder
T-Mobile
Omaha, NE
01.2023 - Current
- Ensured store is opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvement.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Sale Clerk/Caterer/Barista Trainer
Hy-vee
Fremont, NE
11.2016 - 03.2024
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Prepared food for events, following recipes and instructions from the catering manager.
- Manage cash transactions related to catering services accurately.
- Keep track of all orders placed by customers during an event.
- Built relationships with customers to encourage repeat business.
Assistant Teacher
Growing Hearts Academy
Fremont, NE
09.2020 - 11.2022
- Assisted classroom teacher in developing and implementing lesson plans.
- Supervised small group activities.
- Encouraged positive behavior with rewards and incentives.
- Facilitated communication between families and school personnel about issues relating to child’s progress
Education
Some College (No Degree) - Business
Metropolitan Community College
Omaha, NEHigh School Diploma -
Fremont Senior High School
Skills
- Drawer counting
- Inventory Monitoring
- Store operations oversight
- Team member development
- Customer Service
- Account Management
- Needs analysis
- Customer Relationship Building
Timeline
Keyholder
T-Mobile
01.2023 - Current
Assistant Teacher
Growing Hearts Academy
09.2020 - 11.2022
Sale Clerk/Caterer/Barista Trainer
Hy-vee
11.2016 - 03.2024
Some College (No Degree) - Business
Metropolitan Community College
High School Diploma -
Fremont Senior High School