Alexis Trujillo
Tucson,AZ
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. All while following food handling safety rules and precautions. Ensuring the production of food is top of the line for restaurants expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
Coldstone Creamery
05.2023 - Current
- Monitored daily cash deposits, inventory shrinkage and overall store quality.
- Creating Excel sheets to monitor these reports and placing orders for upcoming product trucks.
- Communicating and contacting people of maintenances when machinery goes down.
- Negotiated price and service with customers to please customer and increase profit.
- Maintained open lines of communication with corporate, owners, and sister store managers sharing information about store performance and requesting support when needed.
- Managed store employees successfully in fast-paced environment through communication and positive feedback.
- Trained and guided team members to maintain high productivity and performance.
Expo
The Monica
11.2022 - 05.2023
- Held communications with line cooks, chefs, managers, and servers to ensure the restaurant ran food smoothly and correctly.
- Ensured that every plate that came out of the kitchen was made to prefect the customer's satisfaction.
- Multi-tasking; Plating each dish that came out of the line while creating my own dishes, watching over tickets and making sure food is being ran to prevent it sitting out to long.
- Open and close my section of the restaurant by ensuring everything is cleaned, restocked and ready to go for the following shift.
Team Leader
Lemon Shark Poke
03.2022 - 08.2022
- Increase quality of experience for customers.
- Ensuring orders were coming out properly with correct proportions.
- Organized the team in a way for more efficient, fast- pace productivity for cases of "rush hour."
- Open/ closed the store ensuring we are tracking food waste, shelf life and overall cleanliness.
Education
High School Diploma -
University of Arizona
Tucson, AZ05.2027
Skills
- Sales Coaching
- Customer Service Management
- Friendly and Positive
- Product Promotion
- Sales Tracking
- Money Handling
- Works well under pressure
- Fast Learner
- Food handling
- Food Handler Certification
- Kitchen Organization
- Strong attention to safe food handling procedures
- Kitchen Sanitation
- Food Waste Reduction
Certification
Food handling certification
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Coldstone Creamery
05.2023 - Current
Expo
The Monica
11.2022 - 05.2023
Team Leader
Lemon Shark Poke
03.2022 - 08.2022
High School Diploma -
University of Arizona