Alexis Tuxford
Chestertown,MD
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Mama Mai’s. Proven ability to enhance guest engagement and streamline operations, while effectively managing cash handling duties. Recognized for training new staff and fostering team collaboration to improve service quality and efficiency.
Overview
2026
2026
years of professional experience
Work History
Server
Mama Mai’s
Centreville, MD
2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently to optimize service flow during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Assisted in training new servers on menu items and customer service standards.
Bartender
Uno Mas
Centreville, MD
03.2024 - Current
- Learned cocktail preparation techniques and drink mixing methods.
- Assisted in maintaining cleanliness and organization of bar area.
- Supported inventory management by tracking stock levels and supplies.
- Gained experience in customer service by engaging with patrons effectively.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Coordinator
Salon 854
Chestertown, MD
2023 - 2024
- Coordinated project timelines and schedules, ensuring alignment with team objectives.
- Assisted in managing communications between departments to streamline workflows.
- Developed and maintained tracking systems for project deliverables and deadlines.
- Facilitated team meetings, capturing action items and distributing minutes promptly.
- Supported budget management by monitoring expenses and processing invoices efficiently.
- Researched best practices to improve operational processes and enhance team productivity.
Server
Millennium Sushi
Queenstown Md
2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in daily operations by efficiently managing food and beverage orders.
- Trained new servers on menu items and service protocols to ensure consistency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma - Cosmetology
Queen Ann’s County High School
Centreville, MD06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Performance improvement
Timeline
Bartender
Uno Mas
03.2024 - Current
Server
Mama Mai’s
2025 - Current
Coordinator
Salon 854
2023 - 2024
Server
Millennium Sushi
2025 - Current
High School Diploma - Cosmetology
Queen Ann’s County High School