Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Alexis Vigil

Eglin Air Force Base,FL

Summary

Dynamic customer service and sales associate at Kohl's, adept in enhancing customer engagement and satisfaction. Proven expertise in health information management and appointment scheduling, ensuring patient safety and operational efficiency. Recognized for meticulous attention to detail and effective communication, driving loyalty through exceptional service and streamlined processes.

Overview

8
8
years of professional experience

Work History

Customer service and sales associate

Kohls
Fort Walton Beach, Florida
03.2025 - 09.2025
  • Guided customers in product selection and addressed inquiries to enhance the shopping experience.
  • Executed accurate transactions at the cash register, ensuring customer satisfaction.
  • Managed customer returns and exchanges to maintain service quality and customer loyalty.

Health services management

Air Force
Pearl city, HI
04.2017 - 12.2018
  • Managed health service operations for military personnel and families while maintaining patient safety across the front desk and records room.
  • Coordinated medical appointments and follow-ups for service members, ensuring timely access to care.
  • Developed appointment templates to optimize scheduling efficiency.
  • Streamlined health record filing and retrieval processes to enhance accessibility.

Education

Associates of Health Information - Science and Medical Coding

Columbia Southern University
Orange Beach, AL
09-2026

High School Diploma -

Atlantic County Institute of Technology
Mays Landing, NJ
06-2016

Skills

  • Customer service
  • Attention to detail
  • Communication skills
  • Appointment scheduling
  • Sales support
  • Customer retention
  • After-sales support
  • Data entry
  • Record organization
  • Record management
  • Health information management
  • HIPAA compliance
  • Sales reporting
  • Product merchandising
  • Multitasking
  • Patient safety

Personal Information

Title: Junior Administration Professional

Timeline

Customer service and sales associate

Kohls
03.2025 - 09.2025

Health services management

Air Force
04.2017 - 12.2018

Associates of Health Information - Science and Medical Coding

Columbia Southern University

High School Diploma -

Atlantic County Institute of Technology
Alexis Vigil