Alexis Ware
Kingwood,WV
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology.
Overview
6
6
years of professional experience
Work History
Business Manager
H. G. Carte Electric Inc
06.2019 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created and maintained office records and compiled data from files as needed
- Processed monthly, quarterly, and annual reconciliations and reports
- Performed administrative duties such as processing purchase orders, tracking billable hours, and preparing reports
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Reported issues to higher management with great detail.
911 Dispatcher
Preston County Office Of Emergency Management
05.2017 - 06.2019
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Proved successful working within tight deadlines and a fast-paced environment.
Credit Quality Representative
First United Bank & Trust
06.2018 - 12.2018
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Annual reviews of loans
- Monitored product standards and quality-control programs.
- Examined products for imperfections and defects.
Education
Bachelor of Arts - Business Administration / Accounting
West Virginia State University
Institute, WV04.2021
High School Diploma -
Preston High School
Kingwood, WV05.2015
Skills
- Financial Management
- Business Administration
- Customer Relationship Management
- Data Collection
- Verbal and Written Communication
- Records Management
Timeline
Business Manager
H. G. Carte Electric Inc
06.2019 - Current
Credit Quality Representative
First United Bank & Trust
06.2018 - 12.2018
911 Dispatcher
Preston County Office Of Emergency Management
05.2017 - 06.2019
Bachelor of Arts - Business Administration / Accounting
West Virginia State University
High School Diploma -
Preston High School