ALEXIS WATKINS
Ocala,Florida
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Fine Dining Server
World Equestrian Center
Ocala, Florida
01.2025 - Current
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
Bartender
Crazy Cucumber
Ocala, FL
03.2023 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Crazy Cucumber
Ocala, FL
03.2023 - 02.2025
- Take guest drink orders and upsell alcohol when appropriate and Ask what appetizers they would like
- Make sure drinks are consistently filled or ask if they would like another one
- Running food to guest
- Make sure food and drinks are to the satisfaction of guest
- Pick up expo and host shifts when needed
- Working open to close when needed
- Used good communication skills to reduce guest dissatisfaction
- Assisted with training of new staff members
- Processed payments in the system effectively
- Followed alcohol awareness procedures and dealing with intoxicated guests
- Influenced guest purchase by enticing with higher margin items and add-ons
Server
Eggs up grill
Ocala Florida
02.2021 - 01.2023
- Opening the restaurant at 5am
- Making sure coffee and refreshments are fresh for guest
- Greet guest with a smile
- Allow guest to know about signing up with their email to earn points
- Upsell mimosas, bloody Mary’s, appetizers
- Make sure tables are cleaned when guest leave
- Close the restaurant so it’s set up for opening server
- Prioritized multiple tasks in busy environment and stayed calm and composed
- Assigned with training of new staff members
- Memorized menu to help diners make informed meal choices
Server
Lunchbox
03.2016 - 08.2016
- Greeting guest with a smile
- Taking guest orders, drinks, etc In a timely manner
- Correcting any orders that weren’t to the guest satisfaction
- Cleaning up after guest
- Closing down restaurant
Education
High School Diploma - undefined
Vanguard High School
Ocala, Florida05.2021
Skills
- Customer service experience
- Leadership
- Problem solving
- Creativity
Extracurricular Activities
Reserve Officers’ Training Corp (ROTC)
Timeline
Fine Dining Server
World Equestrian Center
01.2025 - Current
Bartender
Crazy Cucumber
03.2023 - 02.2025
Server
Crazy Cucumber
03.2023 - 02.2025
Server
Eggs up grill
02.2021 - 01.2023
Server
Lunchbox
03.2016 - 08.2016
High School Diploma - undefined
Vanguard High School
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