Alexis Williams
Sale Associate. Retail.and Health Care
Sheffield,AL
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Jack's. Proven ability to enhance customer satisfaction and maintain accurate cash management. Recognized for improving operational efficiency and mentoring team members, demonstrating strong work ethic and integrity in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Cashier
Jack's
08.2023 - 03.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Package Handler
Memphis Record Pressing
12.2020 - 07.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Stored and secured packages in designated areas to prevent damage and theft.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Picking Lead
Amazon
05.2016 - 01.2018
- Reduced errors in shipments by closely monitoring the picking process and providing timely feedback to team members.
- Utilized data-driven insights from performance reports to identify trends in productivity, informing strategic decision-making for ongoing improvements.
- Implemented cross-training programs for pickers to improve flexibility within the team and better respond to changing business needs.
- Enhanced productivity through the consistent evaluation and optimization of picking routes and strategies.
- Maintained a safe working environment, conducting regular safety trainings and adhering to warehouse protocols.
- Mentored junior staff members, providing guidance on best practices for efficient order fulfillment processes.
Package Handler
Staffline Temporary Service
02.2012 - 06.2015
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Used hand-held scanners and physical logs to accurately track item movements.
- Stored and secured packages in designated areas to prevent damage and theft.
Cashier
Kfc
08.2011 - 07.2013
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
None - Math
Westside High
Memphis, TN08.1998
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Customer service excellence
Work ethic and integrity
Customer relations
Cleaning and sanitizing
Cash management
Order taking
Order packaging
Records maintenance
Purchase assistance
Timeline
Cashier
Jack's
08.2023 - 03.2025
Package Handler
Memphis Record Pressing
12.2020 - 07.2022
Picking Lead
Amazon
05.2016 - 01.2018
Package Handler
Staffline Temporary Service
02.2012 - 06.2015
Cashier
Kfc
08.2011 - 07.2013
None - Math
Westside High