Corporate Risk Management Specialist with experience in incident investigation, claims coordination, and loss data analysis. Strong focus on regulatory compliance, exposure assessment, and clear reporting to support risk decisions.
Overview
13
13
years of professional experience
Work History
Corporate Risk Management Specialist
Caesars Entertainment
Las Vegas, Nevada
07.2022 - Current
Investigated guest and employee incidents across Caesars Entertainment properties
Coordinated claims files with insurers, adjusters, and legal teams
Reviewed incident reports and loss data for Caesars Entertainment risk cases
Tracked workers' compensation records and coverage documentation
Verified reports for completeness to conform with established regulations and procedures.
Reported findings on risk exposures to senior executives and board of directors.
Assessed financial implications associated with proposed investments or other decisions that may affect overall profitability.
Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
Executive Casino Host
Boyd Gaming
Las Vegas, Nevada
04.2016 - 02.2021
Managed VIP guest relationships using Boyd Gaming host standards and service protocols.
Reviewed player accounts and gaming activity to tailor personalized casino offers.
Coordinated complimentary rooms, dining, and entertainment through Boyd Gaming systems.
Resolved guest concerns with calm communication and prompt follow-up.
Monitored casino floor activity to identify and greet high-value players.
Collaborated with marketing and operations teams on special events and promotions.
Updated host notes and guest profiles in player tracking systems.
Advised guests and employees on current and upcoming events, festivals, concerts, and special guest appearances to facilitate interest.
Analyzed financial data related to casino operations and developed plans for increasing profits.
Dealer
Boyd Gaming
Las Vegas, Nevada
08.2013 - 01.2016
Dealt blackjack and poker tables on Boyd Gaming casino floor.
Shuffled cards and maintained game pace for seated players.
Verified wagers and paid winning hands accurately.
<ul><li>I am currently employed with Safety Management Systems, contracted to Shell Offshore, and am assigned to the Transocean Deepwater Pontus. My focus onboard is to promote the tenets of Assist & Assure. I attend pre-tour meetings, pre-job meetings, and facility orientations to ensure that pertinent information is shared and to provide feedback to the meeting facilitators. I conduct Step 7 conversations with different work groups to gauge personnel’s competence and identify areas where coaching would be beneficial. I promote Goal Zero Supervision from Shell and Transocean leadership. Along with leadership, we gauge our effectiveness using Rose Plots, our assurance tool. I have participated in four Assist & Assure Effectiveness Reviews as well as Statement of Fitness Assessments while aboard the Pontus. My duties onboard also include helping to plan work so that there are no simultaneous operations conflicts, observe work to ensure adherence to Shell and Transocean policies and procedures and to help with risk identification / mitigation.</li><li>Previously, I was assigned to the Shell Olympus TLP. I helped to support both the operator’s and drilling contractor’s policies and procedures. While assigned to Olympus, Shell Gulf of America adopted the Global Assist & Assure Application. Our jobs transitioned from being HSE Technicians to HSE Coaches. I attended training workshops and began using the principles of Assist & Assure onsite.</li><li>During my time with SMS, I have also worked as a Production HSE technician and supported construction activities during turn-around campaigns. My goal is to help nurture a workplace where we will have no harm to people or the environment; we will perform efficiently and have no BSEE Incidents of Non-Compliance.</li></ul> at Safety Management Systems<ul><li>I am currently employed with Safety Management Systems, contracted to Shell Offshore, and am assigned to the Transocean Deepwater Pontus. My focus onboard is to promote the tenets of Assist & Assure. I attend pre-tour meetings, pre-job meetings, and facility orientations to ensure that pertinent information is shared and to provide feedback to the meeting facilitators. I conduct Step 7 conversations with different work groups to gauge personnel’s competence and identify areas where coaching would be beneficial. I promote Goal Zero Supervision from Shell and Transocean leadership. Along with leadership, we gauge our effectiveness using Rose Plots, our assurance tool. I have participated in four Assist & Assure Effectiveness Reviews as well as Statement of Fitness Assessments while aboard the Pontus. My duties onboard also include helping to plan work so that there are no simultaneous operations conflicts, observe work to ensure adherence to Shell and Transocean policies and procedures and to help with risk identification / mitigation.</li><li>Previously, I was assigned to the Shell Olympus TLP. I helped to support both the operator’s and drilling contractor’s policies and procedures. While assigned to Olympus, Shell Gulf of America adopted the Global Assist & Assure Application. Our jobs transitioned from being HSE Technicians to HSE Coaches. I attended training workshops and began using the principles of Assist & Assure onsite.</li><li>During my time with SMS, I have also worked as a Production HSE technician and supported construction activities during turn-around campaigns. My goal is to help nurture a workplace where we will have no harm to people or the environment; we will perform efficiently and have no BSEE Incidents of Non-Compliance.</li></ul> at Safety Management Systems
Risk Management Coordinator/Investigations Coordinator at Southwest Behavioral & Health ServicesRisk Management Coordinator/Investigations Coordinator at Southwest Behavioral & Health Services