ALEXIS WOODS
SAINT CHARLES,MO
Summary
Diligent office support specialist with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Total Access Urgent Care
Ballwin, MO
09.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Optical Technician
Midwest Eye Associates
Saint Charles, MO
01.2023 - 09.2024
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Prepared and administered medications to patients as prescribed by optometrist.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Optical Head Technician
Dr. Ty J Miller & Associates
Cuyahoga Falls, OH
03.2021 - 12.2022
- Obtain accurate patient history through detailed interviews and document history in Electronic Health Record
- Maintain accurate and organized paper charts
- Maintain clean, organized, and stocked examination room
- Screen and examine patients using acuity visual field testing, ocular photography, optical adherence tomography, and pre-exam data collection
- Use lensometer to read new patient glasses prescriptions and notate in paper medical record
- Post refractor receipts
- Alphabetize paper charts and invoices.
- Tested systems, noting issues, and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Team Leader
ARBY’S
Tallmadge, OH
02.2017 - 02.2021
- Adhere to proper food safety practices while preparing and storing food
- Maintain an accurate register till
- Provide customer service by taking accurate customer orders at the front counter and drive-thru window
- Maintain clean and efficient workspaces in the kitchen, front counter, dining room, and drive-thru
- Review completed work to verify consistency, accuracy, quality, and performance
- Instruct and train newly hired employees on food preparation, machine operations, and safety procedures
- Create a welcoming environment for team members to promote retention, build sales growth, and customer satisfaction
- Coordinate with other supervisors facilitating good workflow within and between departments.
Education
Healthcare Administration Informatics - Healthcare
University of Phoenix
Phoenix, AZBachelor of Science - Healthcare Administration
THE UNIVERISTY OF AKRON
Akron, OH05.2023
Skills
- Staff Management
- Project Management
- Training and coaching
- Complex Problem-Solving
- Tech-Savvy
- Spreadsheet Management
- Prioritization
- Data Management
- Microsoft PowerPoint
- Meticulous attention to detail
- Microsoft Excel
- Time Management
- Microsoft Word
- Medical terminology
Timeline
Administrative Assistant
Total Access Urgent Care
09.2024 - Current
Optical Technician
Midwest Eye Associates
01.2023 - 09.2024
Optical Head Technician
Dr. Ty J Miller & Associates
03.2021 - 12.2022
Team Leader
ARBY’S
02.2017 - 02.2021
Bachelor of Science - Healthcare Administration
THE UNIVERISTY OF AKRON
Healthcare Administration Informatics - Healthcare
University of Phoenix