Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Alexis Workman

Franklin,KY

Summary

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Burkes Outlet Bealls
Franklin , KY
08.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Hostess Manager

Oasis Southwest Grill
Franklin, Kentucky
10.2017 - 08.2018
  • Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
  • Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
  • Certified and maintained cleanliness and general upkeep of dining room, bar and other guest contact areas to meet sanitation protocols.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Fast Food Team Member

Subway
Franklin, KY
01.2017 - 09.2017
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed shift change tasks each day to keep store neat and running smoothly.

Education

High School Diploma -

Franklin Simpson High School
Franklin Ky
05.2018

Skills

  • Sales Generation
  • Upselling Techniques
  • Educational Sales
  • Self-Checkout Assistance
  • Customer Needs Assessment
  • POS System Operations
  • Time Management
  • Verbal and Written Communication
  • Stockroom Upkeep
  • Order Processing
  • Teamwork and Collaboration
  • Customer Service
  • Stocking and Receiving
  • Returns and Refunds
  • Stockroom Organizing
  • Speaking Clearly
  • Answering Customer Questions
  • Cash Register Operations
  • Retail Knowledge

Timeline

Sales Associate

Burkes Outlet Bealls
08.2018 - Current

Hostess Manager

Oasis Southwest Grill
10.2017 - 08.2018

Fast Food Team Member

Subway
01.2017 - 09.2017

High School Diploma -

Franklin Simpson High School

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Alexis Workman