Alexis (Allie) Schmaus
Orchard Park,NY
Summary
Dynamic and results-oriented professional with extensive experience in customer service and money handling, demonstrated during tenure at Five Below. Excelled in teamwork and problem-solving, significantly enhancing customer ' l satisfaction and repeat business. Proven track record in achieving operational excellence and surpassing sales goals through effective multi-tasking and outstanding people skills.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Five Below
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Cashier/ Cart to Curb
Wegmans
11.2023 - 06.2024
- Worked extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Busser/Dishwasher
Colden Mill Restaurant
06.2022 - 09.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Reduced water usage with efficient dishwashing techniques, contributing to the restaurant''s sustainability goals.
Education
High School Diploma -
Hamburg High School
Hamburg, NY06-2026
Cosmetology License - Cosmetology
Potter Career And Technical Center
West Seneca, NY06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Certification
- Basic Life Support Certification (BLS)
Timeline
Sales Associate
Five Below
06.2024 - Current
Cashier/ Cart to Curb
Wegmans
11.2023 - 06.2024
Busser/Dishwasher
Colden Mill Restaurant
06.2022 - 09.2022
High School Diploma -
Hamburg High School
Cosmetology License - Cosmetology
Potter Career And Technical Center