Alexsandra Sanchez
Central Islip
Summary
Highly organized and detail-oriented professional with extensive experience in event coordination, medical reception, and patient care. Known for excellent multitasking, customer service, and problem-solving abilities in fast-paced environments. Skilled in managing patient flow, handling sensitive medical data, and executing successful events. Proficient in medical office software, scheduling, and handling administrative duties with a focus on accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Smithtown Acupuncture
10.2023 - Current
- Scheduled patient appointments, managing calendars and maintaining efficient patient flow.
- Greeted patients, ensuring a welcoming and professional atmosphere for all visitors.
- Maintained accurate medical records, scanning and uploading documents to patient charts using EHR systems.
- Processed payments and copays, handling financial transactions in accordance with office protocols.
- Answered phone calls and responded to patient inquiries, appointment scheduling, and follow-up requests.
- Verified insurance information, ensuring that all records were up to date and compliant with billing requirements.
- Utilized the Jane app for scheduling, managing patient information, and tracking appointments.
Medical Assistant
Smithtown Acupuncture
10.2023 - Current
- Cleaned and prepared patient rooms, ensuring a welcoming and sterile environment.
- Coordinated patient flow by scheduling and prioritizing treatments according to the acupuncturist's instructions.
- Communicated patient concerns or special requests to practitioners, ensuring proper care.
- Administered laser treatments as directed by the acupuncturist, following all safety protocols.
- Provided on-the-spot support during treatments by retrieving necessary supplements or tools.
- Conducted Heart Rate Variability (HRV) tests and assisted in interpreting patient data for treatment plans.
- Performed Zyto and Lyme tests, recorded results, and added to patient records for follow-up treatment.
Event Manager
SkyZone
04.2020 - 12.2023
- Ensured seamless execution of events and parties, overseeing all logistics, scheduling, and operations.
- Conducted interviews and meetings appropriate to each department.
- Managed multiple communication channels, including live customer messenger, business emails, and two phone lines.
- Conducted daily confirmation and booking calls to clients, confirming event details and accommodating special requests.
- Created and maintained detailed event schedules, including catering orders and party timelines.
- Coordinated birthday party check-ins and handled payment processing, ensuring a positive guest experience.
- Maintained an organized, clean workspace and assisted with mail services, inventory stocking, and supply management.
- Addressed issues promptly, resolving over-booking and scheduling conflicts to ensure guest satisfaction.
Education
Associate of Science -
Suffolk County Community College
Selden, NY09-2025
High School Diploma -
Central Islip Highschool
Central Islip, NY06-2021
Skills
- Event Planning & Coordination
- Customer Service & Client Relations
- Medical Reception & Patient Scheduling
- HRV & Zyto/Lyme Testing
- Laser Therapy Administration
- Payment Processing & Insurance Verification
- Microsoft Excel & Google Sheets
- Office Management & Inventory Control
- Communication & Multitasking
- EHR Systems (Jane App)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Smithtown Acupuncture
10.2023 - Current
Medical Assistant
Smithtown Acupuncture
10.2023 - Current
Event Manager
SkyZone
04.2020 - 12.2023
Associate of Science -
Suffolk County Community College
High School Diploma -
Central Islip Highschool