A'Lexus Armelin
Houston,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
The Heritage of Clear Lake Memory Care
07.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Administrative Assistant/Training Coordinator
KEDPlasma
01.2023 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Senior Phlebotomist
CSL Plasma
09.2020 - 01.2023
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
Administrative Assistant
Sangar Cargo Security
07.2019 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Caregiver
Light Heart Memory Care
07.2017 - 08.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
CCTV Operator
Securitas Security Services
05.2013 - 09.2017
- Monitored activities captured on cameras to inform authorities of suspicious activities.
- Operated and maintained surveillance equipment.
- Delivered prompt service to address urgent needs or concerns raised by clients regarding their CCTV systems'' performance.
- Safeguarded valuable assets through vigilant perimeter patrols, access control management, and continuous monitoring via CCTV systems where applicable.
Education
Trade School - Medical Assistant
College of Health Care Professions
Houston01.2025
CPT Certification - Phlebotomy
KS Phlembotomy
02.2020
High School Diploma -
Sam Rayburn High School
Pasadena06.2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
Certification
- Security License, 11/01/19, 11/01/21
- BLS for Healthcare Providers, 02/01/20, 02/01/22
- CPR/First Aid and AED, 02/01/20, 02/01/22
- National Phlebotomy Certification, W2B2H8H5, 02/01/20
- Certified Phlebotomist, 02/01/20
- Certificate of Phlebotomy Course Completion
- CPR Certification
- ACLS Certification
- AED Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Caregiver
The Heritage of Clear Lake Memory Care
07.2024 - Current
Administrative Assistant/Training Coordinator
KEDPlasma
01.2023 - 07.2024
Senior Phlebotomist
CSL Plasma
09.2020 - 01.2023
Administrative Assistant
Sangar Cargo Security
07.2019 - 09.2020
Caregiver
Light Heart Memory Care
07.2017 - 08.2019
CCTV Operator
Securitas Security Services
05.2013 - 09.2017
CPT Certification - Phlebotomy
KS Phlembotomy
- Security License, 11/01/19, 11/01/21
- BLS for Healthcare Providers, 02/01/20, 02/01/22
- CPR/First Aid and AED, 02/01/20, 02/01/22
- National Phlebotomy Certification, W2B2H8H5, 02/01/20
- Certified Phlebotomist, 02/01/20
- Certificate of Phlebotomy Course Completion
- CPR Certification
- ACLS Certification
- AED Certification
Trade School - Medical Assistant
College of Health Care Professions
High School Diploma -
Sam Rayburn High School
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