Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Selma, AL
09.2019 - 06.2022
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
Waitress
The Sandbar Restaurant
Selma, AL
03.2017 - 05.2019
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Trained staff members on use of POS system.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
GED -
George Corley Wallace State Community College - Selma
Selma, AL
08.2018
Skills
Verifying Order Accuracy
Customer Buying Habits
Heavy Lifting
Personal Interviews
High-Volume Dining
Age Verification
Bathroom Servicing
Verbal and Written Communication
Budgeting and Forecasting
Customer Account Management
Order and Refund Processing
Call Documentation
Upbeat and Positive Personality
Efficient and Detail-Oriented
Timeline
Personal Shopper
Walmart
09.2019 - 06.2022
Waitress
The Sandbar Restaurant
03.2017 - 05.2019
GED -
George Corley Wallace State Community College - Selma