Alexus Stevenson
Memphis,TN
Summary
Dedicated and motivated customer service representative with experience in various industries. Seeking opportunities to utilize my strong communication skills, problem-solving abilities, and friendly demeanor to provide exceptional service and build strong customer relationships.
Overview
8
8
years of professional experience
Work History
Sales Associate
The Home Depot
07.2023 - Current
- Greet customers, assist with product selection, and complete sales transactions in the form of card, cash or check. - Handle customer inquiries, resolve issues, and provide product knowledge. - Maintain store appearance and arrange merchandise displays. - Collaborate with team members to achieve sales targets and contribute to a positive working environment.
Mail Processing Clerk
United States Postal Service
12.2019 - 01.2023
- Provide service at a public window for non-financial transactions. - Loads mail onto automated equipment. - Runs machine reports, clear jams, and contact maintenance for assistance when required. -Removes sorted mail from bins and place into appropriate trays for further processing
Customer Service Representative
Wal-Mart
08.2016 - 04.2019
- Greet customers - Assist customers with inquiries, complaints, and concerns via phone, and in-person -Work with customer service manager to ensure proper customer service is being delivered - Provide product information, resolve issues, and process returns and exchanges - Activate phone cards and gift cards - Offer information on pricing and delivery
Education
High School Diploma -
G.W. Carver High School
Memphis, TN07.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
Timeline
Sales Associate
The Home Depot
07.2023 - Current
Mail Processing Clerk
United States Postal Service
12.2019 - 01.2023
Customer Service Representative
Wal-Mart
08.2016 - 04.2019
High School Diploma -
G.W. Carver High School