Alexys Gibson
Garden Grove,CA
Summary
Driven and reliable hospitality professional with 3+ years of experience at Starbucks, seeking to grow into a supervisory role. Recognized for delivering consistent, high-quality customer service while fostering a positive team culture through clear communication and active collaboration. Proven ability to resolve issues quickly, supporting operational goals, and consistently upholding brand standards. Adaptable, proactive, and committed to team and customer success.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Newport Beach, CA
10.2022 - Current
- Strong customer service and communication skills
- Ability to adapt to a fast-paced environment with high demand
- Proven ability to apply creative problem-solving skills effectively in a dynamic environment
- Train and mentor new employees
- Memory management and ability to multitask
- Teamwork/building to lead to successful impacts/outcomes
- Food and money handling/management
- Reliable team player with a flexible schedule
- Barista trainer certified
- 4+ years of experience in hospitality industry
Event Manager
Hyper House Sweets
Orange County, CA
04.2022 - Current
- Customer service and communication skills between customers and employees
- Teamwork/building to lead to successful impacts/outcomes
- Food and money handling/management
- Social media advertising/marketing
- Adaptability to work environment and situations
- Organized and able to rapidly solve problems while under pressure
- Top Trainer while developing in manager role
Inventory Control
Sunshine e-Commerce Technologies
Irvine, CA
02.2021 - 04.2022
- Customer service and communication skills between customers and employees
- Packaging, restocking, shipping and handling work
- E-commerce skills
- Advertisement and marketing strategies
Education
Bachelor's Degree - Business Administration
Arizona State University
Tempe, AZ01.2028
High School Diploma -
Corona Del Mar High School
Newport Beach, CA01.2022
Skills
- Customer service excellence
- Leadership and teamwork
- Training and development
- Effective communication
- Adaptability and flexibility
- Multitasking abilities
- Problem-solving skills
- Time management strategies
- Ethical decision-making
- Organizational skills
- Critical thinking
Awards
Starbucks POQ (Partner Of The Quarter), Newport coast, 01/01/23
Timeline
Barista
Starbucks
10.2022 - Current
Event Manager
Hyper House Sweets
04.2022 - Current
Inventory Control
Sunshine e-Commerce Technologies
02.2021 - 04.2022
Bachelor's Degree - Business Administration
Arizona State University
High School Diploma -
Corona Del Mar High School
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
JOIANNA MCDUFFJOIANNA MCDUFF
Interior Designer/ Project Coordinator at Regency ContractorsInterior Designer/ Project Coordinator at Regency Contractors