Alexzandra Mattive
Colorado Springs,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I'm skilled in working under pressure and adapting to new situations and challenges. I'm devoted to giving every member a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fulfillment Lead
Sam's Club
Pueblo, CO
10.2021 - Current
- Provided guidance and support to team members in order to meet daily goals.
- Ensured accuracy of orders prior to dispensing by verifying the quality of the product.
- Developed strategies for efficient order fulfillment processes and procedures.
- Organized workflow to ensure all orders were processed accurately and on time.
- Analyzed data from reports to identify areas of improvement in order processing efficiency.
- Resolved customer complaints regarding delivery issues or discrepancies in orders promptly and professionally.
- Monitored performance metrics such as pick speeds, dispensing speeds, and accuracy.
- Managed relationships with customers and carriers to ensure smooth delivery operations.
Medical Assistant
Colorado Adult Primary Care
Pueblo, CO
08.2020 - 09.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
Crew Member
Arby's
Pueblo, CO
02.2018 - 02.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Diploma - Medical Assisting
IntelliTec College - Pueblo
Pueblo, CO06-2020
High School Diploma -
Branson School Online
Branson, CO05-2019
Skills
- Fulfillment Processing
- Customer Service
- Flexible Schedule
- Team Leadership
- Punctual and Reliable
- Willing to Learn
- Sorting and Organizing
- Detail Oriented
- Forklift Operation
- Teamwork and Collaboration
- Friendly and Courteous
- Work Prioritization
- Relationship Building
Certification
- Forklift/Scissor Lift Certification - November 2021-2024
- Food Safety - August 2023
- BLS Provider - May 2020-2022
- Registered Medical Assistant - September 2020-2023
Accomplishments
- Associate of the Month February 2022, Sam's Club
- Orientation Ambassador February 2023, Sam's Club
- National Technical Honor Society Certificate May 2020, Intellitec College
- Student Ambassador 2020, Intellitec College
Timeline
Fulfillment Lead
Sam's Club
10.2021 - Current
Medical Assistant
Colorado Adult Primary Care
08.2020 - 09.2021
Crew Member
Arby's
02.2018 - 02.2021
Diploma - Medical Assisting
IntelliTec College - Pueblo
High School Diploma -
Branson School Online