Alexzaundra Torres
East Wenatchee
Summary
Dynamic professional with a background in customer-facing roles. Skilled in time management and team collaboration, contributing to streamlined operations and improved guest interactions in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Springhill Suites By Marriott
Wenatchee, WA
08.2024 - Current
- Greeted guests with professionalism, ensuring a welcoming atmosphere upon arrival.
- Assisted guests with inquiries, resolving issues promptly to enhance customer satisfaction.
- Implemented streamlined check-in procedures, improving overall efficiency during peak hours.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Host
The Wild Huckleberry
Wenatchee, WA
03.2024 - 08.2024
- Greeted and seated guests promptly, enhancing overall dining experience.
- Addressed guest inquiries and concerns efficiently, fostering positive relationships.
- Coordinated with kitchen staff to ensure timely food delivery for guests.
Host
Sumo Japanese Hibachi Sushi
Wenatchee, WA
09.2022 - 02.2024
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in training new hosts on customer service standards and procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host
Sumo Japanese Hibachi Sushi
Moses Lake, WA
06.2021 - 05.2022
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Eastmont High School
East Wenatchee, WASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Problem-solving skills
- Verbal and written communication
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Front Desk Receptionist
Springhill Suites By Marriott
08.2024 - Current
Host
The Wild Huckleberry
03.2024 - 08.2024
Host
Sumo Japanese Hibachi Sushi
09.2022 - 02.2024
Host
Sumo Japanese Hibachi Sushi
06.2021 - 05.2022
High School Diploma -
Eastmont High School