Aleya Fyffe
Winchester,KY
Summary
Dynamic professional with a proven track record in retail, excelling in customer service and communication. Skilled in managing service orders and enhancing client satisfaction through effective collaboration. Adept at critical thinking and time management, consistently delivering results while fostering positive relationships with clients and colleagues.
Overview
1
1
year of professional experience
Work History
Service Writer
Walmart
06.2025 - Current
- Managed high volumes of service orders while maintaining accuracy, organization, and timeliness
- Presented different repair options to customers to help each person make appropriate choices
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Built a record of positive customer satisfaction by ensuring transparent communication on pricing and time estimates
Substitute Teacher
Clark County Public Schools
09.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Upheld classroom routines to support student environments and maintain consistent schedules
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Freelancer
Self Employed Web
05.2024 - Current
- Designed and delivered responsive websites, preparing accurate project timelines and price quotes for clients
- Built strong client relationships through clear, consistent communication
- Managed projects independently from concept to completion while meeting deadlines
Education
Recording Industry Management
Middle Tennessee State University
Murfreesboro, TN05-2024
Skills
- Verbal communication
- Active listening
- Calm under pressure
- Critical thinking
- Computer skills
- Time management
- Customer service
- Teamwork and collaboration
Timeline
Service Writer
Walmart
06.2025 - Current
Substitute Teacher
Clark County Public Schools
09.2024 - Current
Freelancer
Self Employed Web
05.2024 - Current
Recording Industry Management
Middle Tennessee State University
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