Dynamic business owner with a proven track record in enhancing customer satisfaction and operational efficiency at Greener Greene's Lawn Care LLC. Skilled in financial reporting and personnel management, I excel in building strong client relationships and implementing effective sales tactics, resulting in improved service delivery and brand visibility.
Overview
20
20
years of professional experience
Work History
Business Owner/Operator
Greener Greene's Lawn Care LLC
06.2005 - Current
Managed daily operations and customer service interactions.
Developed product offerings based on market research and customer feedback.
Established partnerships with suppliers for improved service delivery.
Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
Consulted with customers to assess needs and propose optimal solutions.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented inventory management systems to streamline stock control.
Coordinated marketing efforts to enhance brand visibility and engagement.
Delivery Driver
MMR Inc.
02.2009 - 04.2023
Delivered packages efficiently and safely to designated locations, ensuring customer satisfaction.
Maintained accurate delivery logs and documentation to enhance operational transparency.
Operated various delivery vehicles, adhering to safety regulations and traffic laws.
Coordinated with logistics team to optimize delivery routes and reduce transit
Managed daily deliveries to retail location using the Easy Sales System Getac hand held device system to track inventory, follow supply needs, streamline routine management, ensure accurate order fulfillment and provide excellent costumer service
Education
Associate of Applied Science - Business Administration And Management
Three Rivers Community College
Norwich, CT
06-2006
Skills
Small business operations
Sales tactics
Financial reporting
Personnel management
Finance and accounting oversight
Operations oversight
Effective leader
Decision-making
Inventory control
Timeline
Delivery Driver
MMR Inc.
02.2009 - 04.2023
Business Owner/Operator
Greener Greene's Lawn Care LLC
06.2005 - Current
Associate of Applied Science - Business Administration And Management