ALFREDO DIAZ
Electronics Engineering - Master Business Administration
Coral Springs,FL
Summary
Seasoned business executive with over 20 years of experience spearheading sales operations, channel management, and technical solutions in leading technology firms, including SMART Tech, BlackBerry, Cisco, Nokia (Alcatel), and Hughes Network Systems. Extensive expertise in conducting clients’ needs analysis with a consultative approach to guide customers in adopting cutting-edge technology solutions. Proficient in sales and pre-sales processes, including RFP response and preparation. Skilled presenter and negotiator, adept at forging solid relationships with strategic partners. Capable of building consensus across multiple organizational levels. Proficient in Microsoft productivity technology. Fluent in English with Spanish as native language. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
2
2
year of post-secondary education
2
2
Languages
Work History
CAREER BREAK / PERSONAL LEAVE OF ABSENCE
Career break / personal leave of absence
Coral Springs , Florida
01.2016 - Current
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in team environment's.
- Cultivated interpersonal skills by building positive relationships with others
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Area Sales Manager (Country Manager)
SMART TECHNOLOGIES
Mexico City
04.2012 - 03.2015
- Oversaw all business development activities aimed at generating demand through Distribution Channel organization.
- Collaborated with internal departments to streamline processes, resulting in improved customer satisfaction and retention rates.
- Managed cross-functional teams to ensure seamless operations and drive business objectives.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Launched new products successfully within assigned territory by executing well-designed launch plans tailored specifically for each product line.
- Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
- Optimized inventory management through accurate forecasting of product demand based on historical data analysis combined with current market trends information.
- Key Achievements: 30% YoY sales growth countrywide, surpasses sales quota by 114%, realized 55% YoY sales growth in educational business with 2 consecutive quarters with over 150% on sales.
Carrier Relationship Manager
BLACKBERRY MEXICO SA de CV
Mexico City
08.2009 - 03.2012
- Established rapport with key decision-makers within client organizations, fostering trust and open lines of communication.
- Understanding customers’ businesses and key priorities to jointly support regional sales strategies
- Managed carrier accounts through all stages, including sales planning and implementing sales programs/incentives to promote awareness and demand.
- Negotiated contract renewals with existing clients, securing ongoing revenue streams as required.
- Key Achievements: Achieved 600% increase in customer base within less than one year, Sold 100K Blackberry units per quarter with value exceeding $30 million, Excelled in building relationships with C-level executive and executives directors.
Int'l Sales Account Manager
CISCO SYSTEMS
Mexico City
08.2006 - 07.2009
- Managed large service provider accounts, engaged in strategic selling, and oversaw short-term and long-term opportunity management
- Developed reputation as trusted advisor among clients by demonstrating exceptional knowledge of products/services by articulating Cisco's product and business strategies, while also generating demand.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Key achievements: Achieved year-over-year sales growth ranging from 15% to 25% on assigned carrier accounts, Secured largest sale of Data Center infrastructure with second-largest data center in Mexico, Recognized as best practice/business case for networking, data center, and unified communication solutions in Mexico, and presented on Cisco TV, Mastered and conducted CRM (Salesforce) training for Cisco’s Sales team in Mexico.
Sales Manager
MAXCOM TELECOMM
Mexico City
06.2005 - 07.2006
- Responsible for selling dark fiber transport capacity to corporate clients, SMEs, and carriers
- Managed sales operations, including funneling, forecasting, quota compliance, and profit margins
- Negotiated last-mile access with carriers to facilitate added-value services in targeted markets.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
Director of Sales
Nokia (former Alcatel-Lucent)
Mexico City, Mexico
05.1998 - 03.2005
- Proved successful working within tight deadlines and a fast-paced environment.
- Progressed from middle management to Director-level roles within 5 years, achieving notable successes:
- Director of Sales for Telmex account Latin America.
- Managing Director Enterprise Business Unit, Mexico, Central America, and Caribbean.
- Director of Sales Carrier Business Unit solutions.
- Sub-Director Data Network Solutions, Network Evolution Group.
- Sub-Director Pre-Sales and Marketing e-Business Distribution Unit.
- Sales Regional Manager Alcatel Data-networks products.
Education
MBA - Master of Business Administration
University of Phoenix
Phoenix, AR 05.2001 -
BACHELOR OF SCIENCE - Electronics Engineer
Universidad Nacional Politecnica UNEXPO
Barquisimeto, LaraDIPLOMA - STRATEGIC SALES MANAGEMENT and ADVANCED NEGOTIATION
UCLA - Berkeley
Berkeley, CAFront-End-Engineer - Software Programming
Codecademy
On-line Campus 07.2023 - Current
Skills
Extensive International sales and business management experience, particularly for Latin American region Cross-cultural sales background, acting as liaison between headquarters and wholesalers and distributors Proficient communicator, team leader and manager Skilled in multi-channel product distribution and adept at building alliances and partnerships Experienced launching new products in collaborative solutions and telecommunications
undefinedAccomplishments
- Ranked as the top performer in the Latin American region at SMART Technologies, contributing to the company's global success.
- Collaborated with distributors, resellers, and key accounts to drive business growth, ensuring success in meeting and exceeding quotas, promoting product sales, and implementing new technologies.
Timeline
Front-End-Engineer - Software Programming
Codecademy
07.2023 - Current
CAREER BREAK / PERSONAL LEAVE OF ABSENCE
Career break / personal leave of absence
01.2016 - Current
Area Sales Manager (Country Manager)
SMART TECHNOLOGIES
04.2012 - 03.2015
Carrier Relationship Manager
BLACKBERRY MEXICO SA de CV
08.2009 - 03.2012
Int'l Sales Account Manager
CISCO SYSTEMS
08.2006 - 07.2009
Sales Manager
MAXCOM TELECOMM
06.2005 - 07.2006
MBA - Master of Business Administration
University of Phoenix
05.2001 -
Director of Sales
Nokia (former Alcatel-Lucent)
05.1998 - 03.2005
BACHELOR OF SCIENCE - Electronics Engineer
Universidad Nacional Politecnica UNEXPO
DIPLOMA - STRATEGIC SALES MANAGEMENT and ADVANCED NEGOTIATION
UCLA - Berkeley
Similar Profiles
Diamond JohnsonDiamond Johnson
Home Maker & Self Improvement at Medical & Personal Leave Of AbsenceHome Maker & Self Improvement at Medical & Personal Leave Of Absence
Eric CompoEric Compo
Personal Sabbatical at Personal Career BreakPersonal Sabbatical at Personal Career Break
Threasa WirkusThreasa Wirkus
Medical Leave of Absence at Medical Leave of AbsenceMedical Leave of Absence at Medical Leave of Absence