Alfrieda Young
Richland,MS
Summary
Detail-oriented professional with extensive experience in administrative support and project management. Proven ability to streamline operations and improve patient care through effective data analysis and communication, ensuring compliance and efficiency in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Substitute Teacher
Kelly Services
Pearl, Mississippi
08.2019 - Current
- Delivered engaging lessons across diverse subjects to enhance student learning experiences.
- Organized and executed lesson plans and activities to facilitate student learning.
- Collaborated with regular teachers to tailor lesson plans to meet diverse classroom needs.
- Implemented educational technologies to boost student engagement and participation.
- Communicated regularly with students, parents, and staff to provide timely classroom updates.
- Implemented school policies and procedures in the classroom.
Administrative Assistant
Hillandale Primary Care
Winder, Georgia
01.2012 - 07.2019
- Managed patient scheduling and appointment coordination for efficient clinic operations.
- Maintained patient records and ensured compliance with privacy regulations.
- Coordinated interdepartmental communication to enhance patient care processes.
- Trained new administrative staff on office systems and protocols effectively.
- Handled phone calls and emails to deliver information, ensuring clear and effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Drafted written correspondence, including letters, memos, and reports, for management staff.
Medical Receptionist
Med link Winder
Winder, Georgia
07.2010 - 01.2012
- Managed patient check-ins and appointment scheduling efficiently.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted patients upon arrival and checked them into the system efficiently, updating patient information in computer system.
- Answered incoming calls, addressing patient and medical office inquiries to ensure clear communication.
- Processed insurance claims and verified patient coverage, facilitating smoother patient experiences.
- Verified insurance coverage for appointments and collected co-payments.
- Trained new reception staff on office procedures and systems effectively.
Education
High School Diploma -
Wingfield High School
Jackson,MS06-2010
Skills
- Classroom management
- Classroom environment management
- Student assessment coordination
- Classroom technology integration
- Microsoft PowerPoint
- Project management
- Data analysis and research
- Problem-solving
- Customer service
- Resource allocation management
Timeline
Substitute Teacher
Kelly Services
08.2019 - Current
Administrative Assistant
Hillandale Primary Care
01.2012 - 07.2019
Medical Receptionist
Med link Winder
07.2010 - 01.2012
High School Diploma -
Wingfield High School