ALGIN MOSES
Coupeville
Summary
Dynamic professional with experience in customer service and team collaboration. Proven ability to enhance guest satisfaction and streamline operations. Committed to maintaining a professional appearance and fostering positive interactions.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change.
Hands-on experience in attending to patient and customer needs in residential and restaurant setting . Experienced in maintaining clean living environments for the patients and customers.
Overview
6
6
years of professional experience
Work History
Waitress/Server
Hong Kong Garden Restaurant
Anacortes
09.2024 - Current
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Efficiently processed orders using POS system, maintaining accuracy and speed during peak hours.
- Prepared tables for dining, ensuring proper settings and ambiance.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Collaborated with kitchen staff to streamline food delivery and enhance table turnover rates.
- Handled cash transactions and balanced till at end of shifts, ensuring financial accuracy.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty to restaurant.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Owner/Operator
Luxxe Bags
Coupeville
01.2020 - Current
- Managed supplier relationships, negotiating contracts to secure favorable terms and pricing.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Managing all online sales and transactions.
Senior Caregiver
Regency On Whidbey
Oak Harbor
10.2019 - 05.2021
- Coordinated daily activities and therapeutic programs to promote social engagement among residents.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Monitored health conditions, documenting changes and reporting to healthcare professionals promptly.
- Ensured compliance with regulatory standards and facility policies in caregiving practices.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
Education
Bachelor of Science - Nursing
Davao Doctors College
Skills
- Customer service
- Team collaboration
- Retail experience
- Professional appearance
- Professionalism and courtesy
- Patient and willing to learn
- Greeting guests
- Cleaning and organizing
- Retail sales customer service
- Work ethic and integrity
- Payment processing
- POS system operations
References
- Merly Taylor, 3603200849
- Lorna Rohan, 3606329849
- Babith Jensen, 3603200186
Timeline
Waitress/Server
Hong Kong Garden Restaurant
09.2024 - Current
Owner/Operator
Luxxe Bags
01.2020 - Current
Senior Caregiver
Regency On Whidbey
10.2019 - 05.2021
Bachelor of Science - Nursing
Davao Doctors College