Team-driven scrum master knowledgeable in task prioritization, risk management and workflow optimization. Committed agile expert with several years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations.
Offering excellent project management, multi-tasking and communication skills to coordinate multiple, projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.
Overview
12
12
years of professional experience
Work History
Scrum Master
CSI Healthcare IT
Jacksonville, FL
03.2021 - 06.2024
Provide coaching around Agile frameworks and best practices for feature/project delivery, utilizing traditional project management approaches when needed.
Identifies, tracks, and removes impediments for feature/project ans team success.
Assist with resource allocation and effective capacity planning for team to determine what team can take on in any given sprint.
Track and reports key project metrics, informing stakeholders as appropriate.
Monitor sprint velocity and works with team to determine how they can continue to improve on velocity and recognize additional efficiencies as they mature.
Maintained close connection with project personnel to quickly identify and resolve problems.
Removed impediments and protected team members from interruptions and distractions to maximize productivity.
Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
Assisted with release planning and coordinated efforts between multiple teams working on related projects.
Identified risks associated with sprint goals and worked with the team to mitigate them.
Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
Monitored progress of sprints, providing visibility into project status for stakeholders.
Scrum Master
The HCI Group
Jacksonville, FL
06.2018 - 03.2021
Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
Assisted product owners in developing user stories and acceptance criteria for upcoming sprints.
Coordinated with stakeholders to prioritize backlog items and ensure alignment with business objectives.
Organized sprint planning sessions to ensure team members understand user stories and acceptance criteria.
Tracked project progress against goals using agile methodologies such as burndown charts, velocity tracking and task boards.
Developed retrospectives after each sprint or milestone to identify areas of improvement for future projects.
Facilitated daily stand-up meetings to discuss progress, impediments and plan for the day's tasks.
Facilitated post implementation reviews with key stakeholders and customers providing feedback regarding successes and areas of improvement identified during the course of the project.
Collaborated with other scrum masters across the organization to share best practices and lessons learned from previous projects.
Participated in daily Scrum meetings to update on project progress.
Assessed team metrics and worked to drive improvements and innovate new approaches.
Removed impediments and protected team members from interruptions and distractions to maximize productivity.
Maintained close connection with project personnel to quickly identify and resolve problems.
Updated project plans based on changing objectives, specifications, and staff availability.
Produced thorough, accurate and timely reports of project activities.
Project Supervisor
MSC Industrial Supply
Mableton, GA
05.2012 - 07.2018
Collaborated with internal teams to define goals, objectives, deliverables, timeline, resource requirements, budget constraints. for the assigned projects.
Identified resources needed for successful completion of projects.
Coordinated with contractors and vendors to ensure timely delivery of materials and services needed for projects.
Managed changes in project scope, schedule, and costs using appropriate verification techniques.
Identified potential issues that may impact the successful completion of a project and devised solutions as needed.
Maintained records of project progress including task completion status reports, financial tracking documents.
Resolved conflicts among stakeholders by implementing proactive problem solving techniques.
Provided technical guidance to staff members when required during the course of a project's execution.
Conducted risk assessments for each project and developed strategies for mitigating risks.
Communicated effectively with team members regarding project expectations and deadlines.
Resolved conflicts between team members or departments as necessary.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Education
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University
Hooksett, NH
Skills
Workflow Analysis
Sprint Planning
Resource Allocation
Leading scrum meetings
Scrum processes
Meeting facilitation
Agile Best Practices
Software process management
Backlog management
Scrum Framework Expertise
Kanban Knowledge
Coaching and Mentoring
Status Reporting
Team building
References
References available upon request.
Timeline
Scrum Master
CSI Healthcare IT
03.2021 - 06.2024
Scrum Master
The HCI Group
06.2018 - 03.2021
Project Supervisor
MSC Industrial Supply
05.2012 - 07.2018
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University
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