Ali Cabe
Boiling Springs,SC
Summary
At Rigsby's, I excelled as a Restaurant Hostess, seamlessly blending strong multitasking abilities with exceptional customer service to enhance guest satisfaction. My proactive approach in high-pressure situations and adeptness at POS system operations significantly contributed to smooth dining experiences. Skilled in conflict resolution and guest relations, I consistently fostered a positive team atmosphere and improved service efficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Rigsby's
09.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Boiling Springs High School
Boiling Springs, SC05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Cleanliness and hygiene
- Cash handling
- Handling complaints
- Personal presentation
- Coordinating tasks
- Table bussing
- Guest relations
Accomplishments
Active member of the POTM colorguard.
Girl scout.
Girl Scout Silver Award
Timeline
Restaurant Hostess
Rigsby's
09.2022 - Current
High School Diploma -
Boiling Springs High School
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