ALESYA WARREN
Las Vegas,NV
Summary
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Customer-focused and accurate in handling orders and payments. Consistently delivering above-average service to guests.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Albertsons
Las Vegas, Nevada
01.2024 - Current
- Sliced meats and cheeses and weighed deli items for customers.
- Utilized point-of-sale system to process payments from customers.
- Offered suggestions for additional items that would complement customer's order selections.
- Greeted customers in a friendly and professional manner.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Stocked shelves with fresh items daily.
- Prepared all food orders according to customer specifications.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Adhered to health and safety standards while preparing food.
Front Desk Receptionist
Doggie Style Grooming
Las Vegas, Nevada
05.2022 - 01.2024
- Completed basic bookkeeping and document filing.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Handled sensitive information in a confidential manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Assisted in the management of the company's social media accounts.
- Collated, bound and stored computer-generated reports.
- Handled incoming and outgoing mail and packages.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Responded to customer inquiries via phone, email, and in person.
- Signed for packages, recorded deliveries and distributed to personnel.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Transcribed tapes and notes from meetings into prescribed formats.
- Investigated and analyzed client complaints to identify and resolve issues.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Education
High School Diploma -
Liberty Highschool
Las Vegas, Nevada05-2018
Skills
- Food preparation
- Point-of-sale operation
- Inventory management
- Sanitation practices
- Customer service
- Product knowledge
- Sales techniques
- Quality assurance
- Team collaboration
- Communication skills
- Time management
- Problem solving
- Conflict resolution
- Attention to detail
- Equipment operation
- Honesty and integrity
- Product recommendations
- Product presentation
- Inventory control
- Shrink control
- Order discrepancy reporting
- Cash handling proficiency
Timeline
Deli Clerk
Albertsons
01.2024 - Current
Front Desk Receptionist
Doggie Style Grooming
05.2022 - 01.2024
High School Diploma -
Liberty Highschool