Ali Listman
Dillsburg,PA
Summary
Compassionate and dedicated professional with diverse experience in healthcare and customer service roles. Proficient in providing support and care to individuals across various settings, including pediatrics, psychiatric inpatient facilities, day programs, and emergency rooms. Skilled in incident management, crisis intervention, and client advocacy. Currently pursuing a Master's in Clinical Mental Health Counseling, seeking to leverage clinical skills and hands-on experience to excel in a social worker incident management role. Strong communicator with a commitment to promoting the well-being and safety of vulnerable populations.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Gvozden Pediatrics
Millersville, MD
11.2021 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, audiograms, and other diagnostic tests as requested by the physician.
Psychiatric Technician
Johns Hopkins Hospital
Baltimore, Maryland
04.2020 - 11.2021
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
Installed Sales Coordinator
GvozdenLowes Home Improvement
Westminster , Maryland
07.2018 - 03.2020
- Ensured accuracy of orders by verifying customer information, product specifications, and order details.
- Maintained accurate records of all installed sales activities in company database systems.
- Organized shipping labels, packing slips, and other documentation required for installation processes.
- Worked closely with other departments to ensure successful completion of each project.
Art Teacher's Assistant
Artsy Partsy
Pasadena, Maryland
07.2015 - 06.2018
- Organized, inventoried, and distributed supplies to students during class periods.
- Supported the teacher in developing lesson plans and activities related to art projects.
- Prepared materials for upcoming lessons including gathering supplies, printing handouts.
- Helped create a positive learning environment by providing encouragement and motivation to all students.
Education
Bachelor of Science - Psychology
University of Maryland - Baltimore County
Baltimore, MD05-2023
Associate of Arts - Psychology
Anne Arundel Community College
Arnold, MD05-2019
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VASkills
- Patient-focused care
- HIPAA Compliance
- Medical Terminology
- Patient Flow Management
- Understanding of medical laws
- Patient Assessment
- Compliance Management
- First Aid Training
- Problem-solving aptitude
- Risk Assessment
- Adaptability and Flexibility
- Self Motivation
- Interpersonal Skills
Timeline
Medical Assistant
Gvozden Pediatrics
11.2021 - Current
Psychiatric Technician
Johns Hopkins Hospital
04.2020 - 11.2021
Installed Sales Coordinator
GvozdenLowes Home Improvement
07.2018 - 03.2020
Art Teacher's Assistant
Artsy Partsy
07.2015 - 06.2018
Bachelor of Science - Psychology
University of Maryland - Baltimore County
Associate of Arts - Psychology
Anne Arundel Community College
Master of Arts - Clinical Mental Health Counseling
Liberty University