Ali Qaueemi
Roseville,CA
Summary
Seasoned sales and customer service professional with a robust track record of exceeding sales targets and enhancing customer satisfaction across various industries. Bringing in a dynamic blend of interpersonal communication and strategic thinking to foster meaningful relationships with clients and drive business growth.
Overview
7
7
years of professional experience
Work History
Legal Associate
United Citizen Law
01.2023 - Current
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Reduced client wait times for case updates through regular communication and prompt followups.
- Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines and professional standards at all times.
Receptionist Administrator
Sacramento Truck Center
10.2020 - 08.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Sales Associate
Toyota
11.2018 - 07.2019
- Possessing outstanding interpersonal communication and excellent management skills
- Proficient product knowledge
- Observant of surroundings
- Heavy customer relations follow ups and inquires
- Excellent numeracy skills
- Quality selling to customers and converting to loyal customer.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Assistant Manager
Carl’s Jr
05.2017 - 11.2018
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers
- Perform daily opening and closing procedures in order to run a successful store
- Balance currency, coins, and checks in cash drawers at end of shifts
- Instruct crew on how to handle difficult and complicated sales
- Provide customer service by greeting and assisting customers
- Calculate daily transactions using calculators and computers and utilize software programs such as Microsoft Excel
- Daily safe counting/calculating> three times per day
- Responsible for making sure amount outcomes are balanced with the books
- Respond to customer inquiries and complaints
- Supervise staff to ensure happy customers and happy team
- Train various crew members in a courteous manner.
Education
Associate Of Applied Business - Business
Sierra College
Rocklin, CA08.2023
High School Diploma -
Visions in Education
Carmichael, CA05.2018
Skills
- Actively searching for ways to assist customers and convey information effectively
- Efficient, proven organization skills and strategic planner with ability to multitask
- High level of accuracy with strong attention to detail
- Dedicated and detailed oriented
Timeline
Legal Associate
United Citizen Law
01.2023 - Current
Receptionist Administrator
Sacramento Truck Center
10.2020 - 08.2021
Sales Associate
Toyota
11.2018 - 07.2019
Assistant Manager
Carl’s Jr
05.2017 - 11.2018
Associate Of Applied Business - Business
Sierra College
High School Diploma -
Visions in Education