Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ali Qaueemi

Roseville,CA

Summary

Seasoned sales and customer service professional with a robust track record of exceeding sales targets and enhancing customer satisfaction across various industries. Bringing in a dynamic blend of interpersonal communication and strategic thinking to foster meaningful relationships with clients and drive business growth.

Overview

7
7
years of professional experience

Work History

Legal Associate

United Citizen Law
01.2023 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Generated leads to meet and exceed revenue goals by identifying new clients.
  • Reduced client wait times for case updates through regular communication and prompt followups.
  • Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines and professional standards at all times.

Receptionist Administrator

Sacramento Truck Center
10.2020 - 08.2021
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Sales Associate

Toyota
11.2018 - 07.2019
  • Possessing outstanding interpersonal communication and excellent management skills
  • Proficient product knowledge
  • Observant of surroundings
  • Heavy customer relations follow ups and inquires
  • Excellent numeracy skills
  • Quality selling to customers and converting to loyal customer.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Assistant Manager

Carl’s Jr
05.2017 - 11.2018
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers
  • Perform daily opening and closing procedures in order to run a successful store
  • Balance currency, coins, and checks in cash drawers at end of shifts
  • Instruct crew on how to handle difficult and complicated sales
  • Provide customer service by greeting and assisting customers
  • Calculate daily transactions using calculators and computers and utilize software programs such as Microsoft Excel
  • Daily safe counting/calculating> three times per day
  • Responsible for making sure amount outcomes are balanced with the books
  • Respond to customer inquiries and complaints
  • Supervise staff to ensure happy customers and happy team
  • Train various crew members in a courteous manner.

Education

Associate Of Applied Business - Business

Sierra College
Rocklin, CA
08.2023

High School Diploma -

Visions in Education
Carmichael, CA
05.2018

Skills

  • Actively searching for ways to assist customers and convey information effectively
  • Efficient, proven organization skills and strategic planner with ability to multitask
  • High level of accuracy with strong attention to detail
  • Dedicated and detailed oriented

Timeline

Legal Associate

United Citizen Law
01.2023 - Current

Receptionist Administrator

Sacramento Truck Center
10.2020 - 08.2021

Sales Associate

Toyota
11.2018 - 07.2019

Assistant Manager

Carl’s Jr
05.2017 - 11.2018

Associate Of Applied Business - Business

Sierra College

High School Diploma -

Visions in Education
Ali Qaueemi