Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ali Radwan

Los Angeles,California

Summary

Highly motivated and results-driven professional with a strong background in project management, marketing, and communication. Possesses a proven track record of driving growth and success in complex business environments. Excels at leading cross-functional teams, developing and executing strategic initiatives, and building strong relationships with key stakeholders, customers, and co-workers. Possesses exceptional problem-solving and analytical skills, combined with excellent communication and interpersonal abilities, enabling effective collaboration with teams to achieve business objectives.

Overview

5
years of professional experience
1
Certification

Work History

Culinary Development - Cal Poly Pomona

Brand Ambassador
02.2023 - Current

Job overview

  • Reviewed and implemented new company initiatives and executed product activations.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Generated reports to support development and implementation of marketing plans.
  • Collaborated with marketing team to create and implement promotional campaigns.
  • Increased sales by effectively communicating product benefits.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Bronco Recreation And Intramural Complex (BRIC)

Member Services Attendant
12.2021 - Current

Job overview

  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Developed and updated databases to handle customer data.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.

Crazy Bernie's Furniture

Assistant Manager
11.2017 - 09.2020

Job overview

  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Work with Manager to supervise employees and asses performances to determine training needs and define accurate plans for decreasing process lags.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

California State Polytechnic University, Pomona
Pomona, CA

Bachelor of Science from Business Administration - Entertainment Marketing
05.2023

University Overview

Skills

  • Verbal and Written Communication
  • Leadership
  • Planning & Organization
  • Sales & Marketing
  • Analytics
  • Positive Attitude & Passion
  • Client Retention
  • Critical Thinking
  • MS Office, PP, Excel
  • Strategic Planning

Certification

  • CPR/AED & First Aid Certification
  • Professional Development: Currently Obtaining NASM-CPT Certification

Timeline

Brand Ambassador
Culinary Development - Cal Poly Pomona
02.2023 - Current
Member Services Attendant
Bronco Recreation And Intramural Complex (BRIC)
12.2021 - Current
Assistant Manager
Crazy Bernie's Furniture
11.2017 - 09.2020
California State Polytechnic University, Pomona
Bachelor of Science from Business Administration - Entertainment Marketing
Ali Radwan