Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
22
22
years of professional experience
Work History
Executive Assistant
La Fiesta Asadero
Mexicali, Mexico
02.2016 - 02.2019
Maintained confidential records and files related to executive operations.
Developed effective filing systems for easy retrieval of information when needed.
Monitored incoming emails and responded accordingly in a timely manner.
Executive Assistant
El Cuervo Panaderia
Mexicali, Mexico
02.2013 - 09.2015
Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
Oversaw inventory control processes ensuring availability of supplies at all times.
Answered telephone calls from customers or clients providing assistance where necessary.
Secretary
Autolite Car Dealership
Mexicali, Mexico
02.1997 - 08.2000
Provided administrative support to the office manager and other staff members.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Education
Academia Comercial - Secretaria De Educacion Publica Y Cultura
Academia Comercial "Juarez"
Guasave, Sinaloa
07-1994
Some College (No Degree) - English Education
Imperial Valley College
Imperial, CA
Skills
Document handling
Customer Service
Scheduling
Phone Etiquette
Appointment Setting
Filing and data archiving
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Executive Assistant
La Fiesta Asadero
02.2016 - 02.2019
Executive Assistant
El Cuervo Panaderia
02.2013 - 09.2015
Secretary
Autolite Car Dealership
02.1997 - 08.2000
Academia Comercial - Secretaria De Educacion Publica Y Cultura
Diseñador gráfico at Comité Permanente de la Fiesta de la Fruta y de las FloresDiseñador gráfico at Comité Permanente de la Fiesta de la Fruta y de las Flores