ALI SCHERER
Las Vegas
Summary
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
North Italia
11.2017 - Current
- Led operational efficiency initiatives to enhance service delivery and guest satisfaction.
- Participated in recruitment, interviewing, and hiring processes to build a strong team.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed payroll, scheduling, and timekeeping systems accurately and efficiently
- Analyzed financial reports to inform budgeting and financial planning.
- Optimized inventory management processes, reducing waste and improving cost control measures.
- Developed training programs to elevate team performance and ensure adherence to company standards.
- Analyzed customer feedback to identify areas for improvement in dining experience and service quality.
- Managed vendor relationships to negotiate favorable terms, enhancing supply chain efficiency and product availability.
Brand Ambassador
Modern Talent
09.2016 - 08.2017
- Promotional model for various beer, liquor and wine companies at off-premise and on-premise accounts, special events, and trade shows.
- Developed brand awareness through targeted outreach and promotional events.
- Executed marketing campaigns aligned with brand strategy, driving customer interaction.
- Educate customers on the different products, give out complimentary samples and merchandise, and complete recap reports.
- Trained new ambassadors on brand messaging and event execution best practices.
Stylist
Sport Clips Haircuts
10.2015 - 08.2017
- Provided exceptional customer service, ensuring client satisfaction during haircuts and grooming services.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Developed strong client relationships, fostering repeat business through personalized service approaches.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Supervisor / Bartender / Server
Tilted Kilt of Rockford
07.2011 - 09.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented new operational procedures, increasing efficiency.
- Trained and mentored staff, enhancing team performance and service quality.
- Coordinated schedules and staffing, optimizing labor management during peak times.
- Developed strategies to improve team performance and productivity.
Education
Bachelor of Science - Communications
Arizona State University
05-2026
Level 1 -
Court of Master Sommelier
09-2022
Hospitality Management - undefined
Saint Paul College
12.2019
Cosmetology - undefined
Aveda Institute
08.2010
High School Diploma - undefined
Guilford
05.2009
Skills
- Sales and payroll management
- Operations management
- Leadership and team development
- Inventory control
- CrunchTime and Hot Schedules proficiency
- Staff management and development
- Food and spirits trends analysis
- Data analysis and decision-making
- Event planning and execution
- Detail-oriented organization
- Effective communication skills
- P&L management strategies
- Customer service excellence
- Inventory management skills
- Strong organizational abilities
- Ability to work under pressure
Timeline
Assistant General Manager
North Italia
11.2017 - Current
Brand Ambassador
Modern Talent
09.2016 - 08.2017
Stylist
Sport Clips Haircuts
10.2015 - 08.2017
Supervisor / Bartender / Server
Tilted Kilt of Rockford
07.2011 - 09.2015
Hospitality Management - undefined
Saint Paul College
Cosmetology - undefined
Aveda Institute
High School Diploma - undefined
Guilford
Bachelor of Science - Communications
Arizona State University
Level 1 -
Court of Master Sommelier