Ali Shohatee
Farmington Hills
Summary
- Sales professional with extensive experience in product sales and assessing client needs. Seeks a position as Sales district leader with Pepsi.
- Proven sales track as a manager.
- Always over achieved sales quota.
- Manage, motivate and develop a team of frontline employees in order to increase daily productivity and improve business performance
- Collaborate with cross-functional team members to ensure orders are submitted, delivered, and merchandised according to plan
- Highly motivated to learn and grow in the company
Overview
15
15
years of professional experience
Work History
Store Owner
Smokers Den
01.2021 - Current
- Established and managed all aspects of store operations, including inventory management, sales forecasting, and staff scheduling.
- Implemented effective marketing strategies to attract new customers and retain existing ones, resulting in a 80% increase in sales within the first year of ownership.
- Cultivated strong relationships with vendors and suppliers to negotiate favorable terms and ensure timely delivery of merchandise.
- Recruited, trained, and supervised a team of 8 employees, fostering a positive work environment and promoting staff development.
- Monitored financial performance and analyzed sales data to identify opportunities for improvement and cost reduction.
- Implemented inventory control measures to minimize shrinkage and optimize stock levels, resulting in improved profitability.
- Provided exceptional customer service, resolving issues and addressing customer concerns promptly and professionally.
- Maintained a clean and organized store environment to enhance the shopping experience and uphold brand standards
Mortgage Loan Officer
Intercontinental Capital Group, "icg"
10.2020 - 04.2021
- Reviewed loan files and updated them to match current standards.
- Explained different types of loans pertaining to client situations.
- Developed and maintained relationships with local real estate agents.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Fielded customer complaints and provided solutions.
- Worked with underwriters to fix application problems and resolve issues.
- Licensed in ten states
- Managed over 60 customer sales calls per day, averaged 2 applications per day
Branch Manager
Safe Haven Security Services / ADT
01.2018 - 03.2020
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
- Recruited, interviewed, hired, and trained 40 employees and implemented sales training and leadership to ensure success.
- Resolved escalated customer issues in a timely manner, which boosted retention rates by 60%.
- Motivated staff to exceed quotas on regular basis.
xfinity sales professional
Comcast
03.2016 - 12.2017
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and the community to promote long term business growth.
- Consecutive top sales rep selling the highest bundle package and reaccuring charge.
- Trained multiple different sales teams on how to sell quad plays and how to build rapport with customer to exceed.
- Helped troubled team members that didn't make sales quota
Financial Representative
Western & Southern Financial Group
01.2014 - 09.2015
- Identified markets and developed appropriate market plans.
- Demonstrated high level of integrity and maintained client confidentiality.
- Contacted and secured appointments with prospective and existing clients for the purpose of sales, conservation and service.
- Adequately prepared for all appointments through established processes.
- Achieved record breaking sales quota within two weeks of training.
- Managed a portfolio of 86 accounts totaling $680,000 in sales.
- Met with an average of 9 clients per week consistently, resulting in a 89% client retention rate.
General Manager
Bloomington Superior Fuels
07.2009 - 12.2014
- Managed team of 14 employees.
- Oversaw daily business operations at two convenience stores.
- Increased gross profit within four years of management.
- Negotiated and monitored all contracts.
- Handled all business deposits and reporting.
- Oversaw construction of new restaurant in convenient store; including obtaining necessary permits, contracts, and meeting legal requirements.
- Assessed various point of sale programs to determine feasibility and efficiency.
- Involved with direct hiring and training of all employees.
- Analyzed inventory to determine profitability.
Education
BBA - Marketing Management And Research
Indiana University - Purdue University Indianapolis
Indianapolis, IN2022
Skills
- Persuasive negotiator
- Revenue and profit maximization
- Strong interpersonal skills
- Resolution-oriented
- Energetic and driven
- Flexible
- Language Proficiency in English and Arabic
- Dependable
- Digital Marketing
- Project Management
Accomplishments
- Elite top sales member
- Top Home security sales representative award consecutively
- Top sales award
- Mentored and coached team members, resulting in promotions within the department.
- Introduced performance incentives that motivated team members to exceed performance targets.
- Resolved highly escalated customer complaints, turning dissatisfied customers into loyal advocate for the brand.
Interests
- Home improvement projects
- Anything technology
- Classic cars
- Being with family
States I'm licensed in
- Arizona
- California
- Colorado
- Florida
- Indiana
- Maryland
- North Carolina
- Ohio
- Tennessee
- Texas
Timeline
Store Owner
Smokers Den
01.2021 - Current
Mortgage Loan Officer
Intercontinental Capital Group, "icg"
10.2020 - 04.2021
Branch Manager
Safe Haven Security Services / ADT
01.2018 - 03.2020
xfinity sales professional
Comcast
03.2016 - 12.2017
Financial Representative
Western & Southern Financial Group
01.2014 - 09.2015
General Manager
Bloomington Superior Fuels
07.2009 - 12.2014
BBA - Marketing Management And Research
Indiana University - Purdue University Indianapolis