Ali Zafar
Boca Raton,FL
Summary
Dynamic F&I Manager with proven success, excelling in backend performance optimization and compliance. Expert in automotive financing and team leadership, consistently achieving strong product penetration and enhancing customer satisfaction through tailored solutions. Adept at utilizing Dealertrack and RouteOne for efficient contract processing.
Overview
2026
2026
years of professional experience
Work History
F&I Manager
Rick Case Automotive
Weston, FL
2021 - Current
- Lead and administer all finance and insurance functions for a luxury franchise dealership.
- Maintained strong PVR and product penetration.
- Utilize CDK, Dealertrack, and RouteOne for efficient contract processing.
- Developed relationships with lenders to secure favorable financing options.
- Ensured compliance with federal and state regulations in all transactions.
- Conducted detailed reviews of customer applications for accuracy and completeness.
- Collaborated with sales team to create tailored financing solutions for clients.
- Reviewed contracts for accuracy prior to submission for processing and funding.
- Monitored CIT daily ensuring timely deal funding without delay
- Identified needs of customers promptly and efficiently.
Sales Consultant
Rick Case Automotive
Weston, FL
2020 - 2021
- Guided customers through vehicle selection, negotiation, and purchase process.
- Collaborated with service department to ensure customer satisfaction post-sale.
- Performed cold calls to prospective customers to introduce company offerings.
- Engaged customers to understand their automotive needs and preferences.
- Built strong relationships with customers to enhance loyalty and repeat business.
- Applied CRM and dealership systems for lead follow-ups and sales tracking.
Franchise Owner & Manager
T-Mobile
Royal Palm Beach, FL
2018 - 2020
- Managed daily operations including team performance, sales, inventory, and financials.
- Exceeded monthly sales goals and enhanced customer retention.
- Directed hiring, training, inventory control, and vendor relations.
- Trained and mentored staff to enhance customer service skills.
- Collaborated with corporate teams to align franchise goals with company objectives.
Business Owner — Cell Phones & Accessories Wholesale
A-1 Cellelectronics, inc
Miami, FL
2014 - 2018
- Built and managed a successful wholesale business with supplier negotiations, order fulfillment, and revenue growth.
- Oversaw inventory, sales channels, and shipping logistics.
- Delegated work to staff, setting priorities and goals.
Education
Palm Beach State
Skills
- Menu selling
- F&I product penetration
- Backend performance optimization
- Dealertrack proficiency
- RouteOne proficiency
- CDK proficiency
- Compliance
- Team leadership
- Team development
- Dealership workflow systems
- Automotive financing
- Credit analysis
Professional Tools
- DMS: CDK
- Finance Platforms: Dealertrack, RouteOne
Timeline
F&I Manager
Rick Case Automotive
2021 - Current
Sales Consultant
Rick Case Automotive
2020 - 2021
Franchise Owner & Manager
T-Mobile
2018 - 2020
Business Owner — Cell Phones & Accessories Wholesale
A-1 Cellelectronics, inc
2014 - 2018
Palm Beach State