Alia Santana
GP Tax Service
LAKECHARLES,LA
2
Languages
2
years of professional experience
Detail-oriented receptionist with experience in client greeting, calendar coordination, and confidential file handling. Strong communication, organization, and team collaboration skills support efficient front desk operations, reduced wait times, and accurate document management.
Work History
Front Desk Receptionist
1 Year 2 Months- Greeted clients, managed front desk flow, and maintained professional reception area.
- Answered multi-line calls, screened inquiries, and routed messages to appropriate staff.
- Scheduled appointments, coordinated calendars, and reduced client wait times.
- Collected tax documents, verified forms, and organized confidential client files.
Waiter
2 Years 4 Months- Greeted guests promptly and presented menu recommendations for seafood selections and daily specials.
- Took accurate food and beverage orders using point-of-sale system.
- Delivered entrees and refilled drinks while maintaining attentive table service.
- Coordinated with kitchen staff to ensure order accuracy and timely meal delivery.
- seasonal employment
Education
High School Diploma
- Nursing
Skills
Customer service
Attention to detail
Time management
Cash handling
Telephone etiquette
Data entry
Listening skills
Team collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
GP Tax Service
04.2025 - 06.2026Read More
Waiter
Crawfish Hole
02.2024 - 06.2026Read More
East Chambers High School
High School Diploma
Read More
McNeese State University
from Nursing
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