Alia Shalabi
Marietta,Georgia
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Fulton County Schools
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Substitute Teacher
Fulton County Schools
09.2022 - 07.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Medical Assistant
Goodman Dermatology
08.2014 - 07.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Advanced Integrated HealthCare
08.2014 - 09.2014
- Answered phones/ Emails
- Scheduled appointments
- Verify insurance
- Draw Labs and Urinalysis
- Sterilize tables and equipment
- Assist with Pap smears
- Help with ultrasounds
Education
Medical Assisting Diploma -
Gwinnett College
Associate - Health information Administration
Georgia Perimeter College, North Springs High School
High School Diploma -
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Appointment Scheduling
- Verbal and written communication
Accomplishments
Employee of the year 2024-2025
Languages
Arabic
Native or Bilingual
Timeline
Front Desk Receptionist
Fulton County Schools
07.2024 - Current
Substitute Teacher
Fulton County Schools
09.2022 - 07.2024
Medical Assistant
Goodman Dermatology
08.2014 - 07.2016
Advanced Integrated HealthCare
08.2014 - 09.2014
Associate - Health information Administration
Georgia Perimeter College, North Springs High School
High School Diploma -
Medical Assisting Diploma -
Gwinnett College