Dedicated crew member with proven strengths in customer service, time management, and collaboration. Committed to delivering quality experiences and fostering teamwork in fast-paced environments.
Work History
Crew Member
1 Year 6 Months
Bojangles' Famous Chicken 'n Biscuits | 02.2025 - Current
Adapted quickly to changing customer demands during peak hours.
Adjusted strategies during peak hours to meet customer demands. to changing customer demands during peak hours.
Trained new crew members on procedures and best practices.
Followed food safety protocols to ensure compliance and quality standards.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
1 Year 2 Months
Chic-Fil-A | 03.2023 - 05.2024
Provided exceptional customer service in fast-paced environment.
Operated kitchen equipment efficiently to prepare food items.
Maintained cleanliness and organization of dining and kitchen areas.
Assisted team members in achieving daily operational goals.
Education
Bachelor of Science - Economics
University of North Carolina At Chapel Hill | Chapel Hill, NC | 05.2028
Associate of Science - Business
Vance-Granville Community College | Henderson, NC | 05.2026
High School Diploma
Vance County Early College High School | Henderson, NC | 05.2026
Skills
Cash handling
Customer service
Multitasking skills
Time management
Food safety compliance
Team collaboration
POS operation
Sanitation practices
Adaptability under pressure
Accomplishments
Resolved product issue through consumer testing.
Languages
Spanish
Elementary
Interests
Offering time and support to shelters for the homeless
women
and animals.
Youth Development Programs
Getting involved in local advocacy groups to promote positive change in the community.
Youth mentor
providing guidance and support to empower the next generation of leaders.