Alice Preston
CNA
Battle Lake,MN
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Patient-focused CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
Work History
Sales Associate
Walmart
04.2024 - 05.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built relationships with customers to encourage repeat business.
CNA
Viking Manor
02.2010 - 03.2018
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Transported patients between rooms and appointments or testing locations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Associate of Science - Accounting
Kaplan University
Davenport, IA 05.2001 -
Skills
Retail Metrics and Goals
Order Processing
Teamwork and Collaboration
Building rapport
Multitasking
Task Prioritization
Effective Communication
Customer Assistance
Self-Checkout Assistance
Cash Register Operation
First Aid Certification
Heavy Lifting
Multitasking Abilities
Certified Nursing Assistant (CNA)
Compassion and Empathy
Dementia and Alzheimer's knowledge
Attention to Detail
Self Motivation
Trustworthy companion
Timeline
Sales Associate
Walmart
04.2024 - 05.2024
CNA
Viking Manor
02.2010 - 03.2018
Associate of Science - Accounting
Kaplan University
05.2001 -