Alice Tinoco

Alternative Power Sources

03.2011 - 12.2012

Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed and implemented strategies to maximize customer satisfaction.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Reduced turnaround time for project completion through effective resource allocation and team management.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.