Tara Eddleman
Louisville,KY
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Certified Pharmacy Technician
Walmart
Louisville, KY
09.2009 - Current
- Provided direct supervision and training to pharmacy technicians.
- Maintained accurate records of prescription orders and inventory.
- Assisted in the development and implementation of policies, procedures, and protocols related to medication management.
- Performed quality assurance checks on medications prior to dispensing.
- Communicated with physicians regarding prescription refills and other inquiries.
- Resolved customer complaints in a timely manner.
- Ensured compliance with state and federal regulations governing pharmaceutical services.
- Processed insurance claims for prescriptions filled at the pharmacy.
- Maintained patient profiles, including allergies, current medications.
- Ordered drugs from wholesalers or manufacturers when needed for patient care.
- Received incoming shipments of drugs from wholesalers or manufacturers.
- Utilized automated systems for filling prescriptions accurately and efficiently.
- Conducted physical inventories of controlled substances according to established schedules.
- Verified accuracy of data entry into computer system for new prescriptions.
- Monitored expiration dates on all pharmaceuticals stored in the facility.
- Trained new personnel on proper techniques for compounding medications.
- Answered phone calls from customers seeking advice about their medications.
- Generated reports detailing sales, profits, inventory levels., as requested by management.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Maintained clean and organized pharmacy shelving and work areas.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Established and updated patient profiles, medications and insurance details.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received, reviewed, dispensed and labeled over 400 prescriptions daily.
- Compiled customer demographic, allergy and medical history background.
- Merchandised related products to drive pharmacy department sales.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Certified Pharmacy Technician
Walgreens
Louisville, KY
02.2004 - 09.2009
- Delivered medication and healthcare products to customers with accuracy and efficiency
- Facilitated accurate fulfillment of customer orders by supporting prescription-related tasks.
- Ensured availability of medications and supplies by maintaining pharmacy inventory through regular restocking.
Education
GED -
South Oldham High School
Crestwood, KY09-2001
Some College (No Degree) - Nursing
Jefferson Community And Technical College
Louisville, KYSkills
- Insurance Billing
- HIPAA Compliance
- Pharmaceutical Calculations
- Medication Dispensing
- Workflow Optimization
- Drug Inventory Control
- Proper labeling procedures
- Quality assurance and control
- Pharmacy operations
- New Hire Onboarding
- Team Collaboration
- Inventory Control
- Order Verification
- Staff Development
- Point of sale systems proficiency
- Regulatory Compliance
- Insurance Verification
- Problem-solving skills
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- HIPAA Compliance Certification – Various Accredited Providers.
- CPR/AED Certification
- Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB).
Timeline
Lead Certified Pharmacy Technician
Walmart
09.2009 - Current
Certified Pharmacy Technician
Walgreens
02.2004 - 09.2009
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- HIPAA Compliance Certification – Various Accredited Providers.
- CPR/AED Certification
- Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB).
GED -
South Oldham High School
Some College (No Degree) - Nursing
Jefferson Community And Technical College