Jennyfer Martins

Pharmacy Technician

Mineola,NY

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

years of professional experience

Certification

Work History

Lead Certified Pharmacy Technician

CVS Pharmacy

05.2014 - Current

Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Supervised Number pharmacy technicians and coordinated day-to-day assignments.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted, measured and compounded medications following standard procedures.
Developed and implemented improvements to pharmacy organization system.

Education

High School -

Technical Institute of Salesian Alumni

El Salvador, ES

11.2005

Skills

Pharmacy and Customer Records Management
Manual and Automated Medication Dispensing
Aseptic Techniques
Drug Inventory Control

Team Collaboration
Insurance Verification
Inventory Control
Workflow Optimization

Certification

PTCB-Certified Pharmacy Technician
NYS- Registered Pharmacy Technician
First Aid/CPR Certified
Certified APhA Immunizer

Languages

Portuguese

Native or Bilingual

Spanish