Alice M Haynes
Tulsa
Summary
Achieved operational efficiency by training and mentoring over 200 employees in logistics and safety compliance. Enhanced conflict management and inventory oversight, leading to improved customer service outcomes. Fostered high-performing teams that contributed to organizational success. Available for relocation anywhere in the US and authorized to work for any employer.
Overview
31
31
years of professional experience
Work History
Front Desk Staff
Planet Fitness
Tulsa, OK
06.2025 - Current
- Greeted members
- Monitored and maintained club cleanliness
- Audited and balanced cash drawer daily
- Communicated with members and created a high level of member service
- Ensured the club complies with all state and federal policies
- Participated in team meetings
Laundry Attendant/Housekeeper
Norwegian Cruise Lines
Miami, FL
02.2022 - 05.2025
- Managed operation of machinery for washing, drying, and folding hotel linen.
- Established and executed identification and treatment protocols for stained linen, ensuring compliance with quality standards.
- Managed equipment handling and cleaning chemical protocols to ensure safety standards and regulatory compliance.
- Implemented and enforced compliance with safety policies and procedures across all assigned responsibilities.
- Oversaw uniform pressing operations to ensure adherence to professional appearance standards.
- Managed project documentation and facilitated effective communication among team members.
Team Leader/Supervisor/Manager
United States Postal Service
Tampa, FL
05.2005 - 08.2021
- Trained over 200 employees in efficient mail and parcel processing techniques.
- Managed logistics for incoming and outgoing deliveries to ensure timely distribution.
- Optimized and finalized mail route logistics for efficient delivery.
- Collaborated with human resources to address and resolve employee concerns.
- Facilitated performance coaching and delivered constructive feedback to enhance team effectiveness.
Express clerk/Dispatcher
United States Postal Service
Tulsa, OK
08.1995 - 05.2005
- Received and dispatched all express mail and packaged
- Received and dispatched all incoming and outgoing trucked
- Seal and finalized all outgoing mail, parcels and equipment
Education
Associate of Science - Science
Spartan College of Aeronautics
Tulsa, OK09-1992
Skills
- Demonstrated collaborative mindset to enhance team dynamics
- Implemented robust organizational systems to enhance workflow efficiency
- Demonstrated proficiency in delivering exceptional customer service experiences
- Managed appointment scheduling to optimize time management and resource allocation
- Achieved successful project completions by leading teams in strategic planning and execution Drove improvements in project workflows, resulting in enhanced efficiency and team productivity Cultivated strong relationships with stakeholders to align project objectives with organizational goals
Timeline
Front Desk Staff
Planet Fitness
06.2025 - Current
Laundry Attendant/Housekeeper
Norwegian Cruise Lines
02.2022 - 05.2025
Team Leader/Supervisor/Manager
United States Postal Service
05.2005 - 08.2021
Express clerk/Dispatcher
United States Postal Service
08.1995 - 05.2005
Associate of Science - Science
Spartan College of Aeronautics