Alicia Adams
Richmond,VA
Summary
Detail-oriented healthcare professional with clinical and administrative experience in patient care, scheduling, billing, and electronic health records. Currently pursuing a degree in Health Information Management to expand expertise in healthcare data, compliance, and information systems. Known for adaptability, attention to detail, and strong communication skills that support both providers and patients. Seeking a remote healthcare position where I can combine hands-on clinical experience with a growing knowledge of healthcare information.
management.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Medical Assistant / Clinic Surgery Scheduler
OrthoVirginia
Midlothian, VA
04.2024 - Current
- Coordinate surgical and clinic schedules to ensure smooth patient flow and resource utilization.
- Maintain accurate patient records within EHR systems, while safeguarding HIPAA compliance.
- Educate patients on procedures, treatment plans, and medication adherence.
- Support providers during exams and procedures, improving workflow efficiency.
- Verify insurance, and assist with billing processes to reduce claim errors.
Ophthalmic Medical Technician
Virginia Eye Institute
Chesterfield, VA
06.2022 - 04.2024
- Conducted diagnostic eye exams, and prepared patients for surgical procedures.
- Educated patients on pre- and post-operative care, improving recovery outcomes.
- Collaborated with ophthalmologists to update records and histories in the EMR system.
- Streamlined scheduling processes, enhancing clinic efficiency.
Nursing Assistant
Lucy Corr Village
Chesterfield, VA
10.2021 - 06.2022
- Supported daily living activities with compassion, increasing patient satisfaction.
- Documented nursing assessments and monitored vital signs for the care team review.
- Assisted in creating individualized care plans, and communicated effectively with patients and families.
Education
Associate of Applied Science - Health Information Management
J. Sargeant Reynolds Community College
Richmond, VA 08.2025 - 09.2025
James River High School
North Chesterfield, VASkills
- Electronic health records (EHR/EMR systems)
- Insurance verification and billing
- Patient scheduling and care coordination
- HIPAA compliance and confidentiality
- Health information management (in progress)
- Medical documentation and data entry
- Clinical support (vital signs, assessments, procedures)
- Strong communication and remote collaboration
Timeline
Associate of Applied Science - Health Information Management
J. Sargeant Reynolds Community College
08.2025 - 09.2025
Medical Assistant / Clinic Surgery Scheduler
OrthoVirginia
04.2024 - Current
Ophthalmic Medical Technician
Virginia Eye Institute
06.2022 - 04.2024
Nursing Assistant
Lucy Corr Village
10.2021 - 06.2022
James River High School
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