Alicia Ainouz
Philadelphia,PA
Summary
Dedicated Cashier with a proven track record of excellence in customer service and cash handling, honed at Dunkin' Donuts and Airport Customer Service. Demonstrates exceptional organizational abilities and a commitment to enhancing customer relations. Known for reliability, strong work ethic, and the ability to resolve complaints, increasing customer loyalty without exceeding a 55-word limit.
Overview
2
2
years of professional experience
Work History
Cashier
Dunkin' Donuts
11.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Airport Customer Service
10.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree -
Community College of Philadelphia
Philadelphia, PA2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Organizational abilities
- Money Handling
- Written and verbal communication
Languages
Arabic
Full Professional
French
Native or Bilingual
English
Professional Working
Timeline
Cashier
Airport Customer Service
10.2023 - 07.2024
Cashier
Dunkin' Donuts
11.2022 - Current
No Degree -
Community College of Philadelphia