ALICIA AMAYA
LOS ANGELES DOWNTOWN LOS ANGELES
LOSANGELES,CA
1
Language
1
Certification
15
years of professional experience
Customer-focused sales professional with 15+ years of experience in customer care, relationship building, and closing sales. Known for strong communication, accurate transaction handling, and creating repeat business.
Reliable sales professional with a long track record in retail support, customer care, and product presentation. Strengths include clear communication, organized sales floor management, and consistent follow-through with customers. Focused on increasing satisfaction, repeat business, and overall sales results.
Work History
SALESPERSON
1 Year- Advised customers on product options to match needs and close sales
- Demonstrated merchandise features to support informed purchasing decisions
- Processed transactions accurately while maintaining smooth checkout flow
- Maintained organized sales floor and restocked merchandise for accessibility
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Sales Agent
5 Years- Managed customer inquiries and recommended suitable bag products based on needs.
- Processed sales orders accurately, ensuring timely fulfillment and delivery coordination.
- Maintained client relationships through consistent follow-up and responsive after-sales support.
- Presented product features clearly to support purchasing decisions and close sales.
- Collaborated with operations teams to align product sourcing, pricing, and order flow.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Sales Associate Internal
8 Years 10 Months- Assisted customers with product selection, pricing, and availability questions to support informed purchase decisions.
- Processed sales transactions accurately, handling cash, card, and returns with consistent attention to detail.
- Maintained organized merchandise displays, restocking shelves and correcting inventory placement for easy customer access.
- Resolved customer concerns promptly, de-escalating issues while preserving service quality and satisfaction.
- Improved team efficiency by sharing product knowledge and reinforcing best practices across sales floor activities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma
- Accounting
Skills
Customer service
Customer care
Relationship building
Customer relationship building
Good Relationship with potential customers
Bullets
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Limited Working
Interests
I enjoy cooking for friends and family gatherings.
Baking
Enjoy experimenting with different ingredients and flavors in the kitchen.
Outdoor Recreation
Camping
Volunteering with youth sports programs as a [role].
Enjoy hobbies that combine physical activity with outdoor exploration.
Timeline
SALESPERSON
LOS ANGELES DOWNTOWN LOS ANGELES
10.2025 - 10.2026Read More
Sales Agent
L.T.G BAGS
12.2020 - 12.2025Read More
Sales Associate Internal
VIN VIN TRADING INC.
06.2011 - 04.2020Read More
INST. PEDRO DE ALVARADO
from Accounting
Read More
INST. SECRETARIAL ESCOTO
High School Diploma
Read More