Alicia Araya
Ross Dress for Less
Bismarck,ND
15
years of professional experience
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Work History
Assistant Store Manager, Merchandise
5 Years 11 Months- Executed monthly store remerchandising to optimize product placement
- Managed associates daily, coordinating schedules and break times
- Communicated new processes and flow updates to associates
- Led daily operations, ensuring optimal store performance and customer satisfaction.
Waitress
10 Months- Recommended daily specials, wine selections, and desserts to enhance patron experience and increase sales
- Closed and sanitized restaurant area each night to maintain cleanliness and safety standards.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency.
- Maintained knowledge of menu items, including daily specials and promotions, enhancing guest experience.
Assistant Gaming Manager
1 Year 2 Months- Checked and ordered inventory for supplies, including Pull-tabs and bingo cards, and created lists for the Gaming Manager.
- Supported charitable gaming activities including Blackjack, Bingo, and Pull-tabs at GAIA organization.
Bartender
2 Years 6 Months- Multi-tasked to meet customer, business operations and server needs with minimal errors or delays
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins
- Closed out register and checked accurate balance for the night
Waitress
1 Year 4 Months- Checked order accuracy and food quality before delivering to customers
- Increased sales of key menu items through effective upselling
Education
High School Diploma
Skills
Customer communication
Merchandise stocking
Management skills
Customer communication
Team collaboration
Flexible schedule
Accomplishments
- Achieved District Top Store 2024 by hitting store metrics such as Sales Comp and Inventory with accuracy and efficiency.
Timeline
Assistant Store Manager, Merchandise
Ross Dress for Less
07.2020 - 06.2026Read More
Waitress
Fanatics Sports Bar & Grill
07.2017 - 05.2018Read More
Assistant Gaming Manager
Garrison Area Improvement, Inc.
04.2016 - 06.2017Read More
Bartender
Hometown Tavern
01.2014 - 07.2016Read More
Waitress
Cracker Barrel
08.2011 - 12.2012Read More
Stewart County High School
High School Diploma
Read More