Alicia Bennett
Mount Juliet,TN
Summary
My career in security started in 1998 at one site and continued at same site until 2015. Working both sides of the profession brings me many skills to understand and lead others.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Client Manager
Allied Universal Security Services, Systems and Solutions
Nashville, TN
12.2019 - Current
- Establish client support
- Established all operations of over 7500 hours
- Currently over 62 different accounts around 13,000 hours
Operations Manager
Allied Universal Security Services
Nashville, TN
08.2017 - 12.2019
- Prepared annual budgets with controls to prevent overages and minimize unnecessary waste
Field Supervisor
Allied Universal Security Services
Nashville, TN
05.2017 - 05.2017
- Performed Site Inspections & Security Officer quality control
- Conducted New Employee Orientation Classes
Site Supervisor
Allied Barton Security, Geodis Starbucks Warehouse
Lebanon, TN
02.2016 - 05.2017
- Logged inbound/outbound trucks
- Verified appointments & validated seals on trucks
Site Supervisor
Allied Barton Security, Nystar
Gordonsville, TN
01.2011 - 02.2016
- Manage employees and maintain daily reports
- Client services and supervisor workshop
Manager
First Cash
Murfreesboro, TN
01.2010 - 01.2011
- Manage employees
- Maintain daily reports
Manager
Cash Express
Lebanon, TN
01.2007 - 01.2010
- Interact with customers
- Daily reports
- SOFTWARE SYSTEMS & SPECIALTY KNOWLEDGE
- WinTeam
- SAR Reporting
- Cy cop System
- Microsoft Office Suite
Security Guard Officer
LICENCES & CERTIFICATIONS
Gordonsville, TN
01.2005 - 01.2007
- Patrol property and log employees in/out
- Daily activity reports
- MANAGEMENT
Education
High School Diploma -
Macon County High School
1995
Skills
- Training
- Microsoft Office
- Operating Procedures and Policies
- Time Management
- Team Recruiting and Onboarding
- Performance Evaluations
- Customer Service
- Detail-Oriented
- Employee Retention
- Client Base Retention
- New Hire Onboarding
- Contract Management
- Operations Management
- Administrative Management
- Performance Assessment
- Quality Assurance
- Customer Service Management
- Policy Development and Enforcement
- Recruitment and Hiring
- Payroll Administration and Timekeeping
- Multitasking and Prioritization
Certification
First Aid Certification
CPR Certification
Guard Card
Timeline
Client Manager
Allied Universal Security Services, Systems and Solutions
12.2019 - Current
Operations Manager
Allied Universal Security Services
08.2017 - 12.2019
Field Supervisor
Allied Universal Security Services
05.2017 - 05.2017
Site Supervisor
Allied Barton Security, Geodis Starbucks Warehouse
02.2016 - 05.2017
Site Supervisor
Allied Barton Security, Nystar
01.2011 - 02.2016
Manager
First Cash
01.2010 - 01.2011
Manager
Cash Express
01.2007 - 01.2010
Security Guard Officer
LICENCES & CERTIFICATIONS
01.2005 - 01.2007
High School Diploma -
Macon County High School