Alicia Castro
McDonald's
Placedo
2
Languages
1
year of professional experience
Dedicated Crew Member experienced in enhancing dining experiences through effective communication and problem-solving. Achieved high levels of customer satisfaction by managing high-volume service and collaborating with team members to improve operational efficiency. Focused on fostering a cooperative environment while demonstrating strong organizational skills and a commitment to continuous learning.
Work History
Crew Member
10 Months- Provided exceptional customer service by efficiently handling orders and inquiries.
- Collaborated with team members to manage high-volume service during peak hours.
- Operated kitchen equipment to prepare food items according to quality standards.
- Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.
- Assisted in training new crew members on operational procedures and best practices.
- Monitored inventory levels and restocked supplies as needed to ensure smooth operations.
- Implemented efficient food preparation techniques to enhance service speed and quality.
- Engaged with customers proactively, addressing concerns to improve overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma
Skills
Cash handling
Cleaning
Multitasking and organization
Time management
Food safety practices
Customer service
Point of sale operation
Problem-solving
Sanitation practices
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's
07.2025 - 05.2026Read More
Bloomington High School
High School Diploma
Read More