Alicia Cupp
Direct Support Professional
Tazewell,Tennessee
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. I also enjoy helping others in every way that I can and have over 3 years in customer service over the past years.
Overview
1
1
Certificate
Work History
Direct Support Professional
Cumberland Mountain Industries
Tazewell, TN
08.2022 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Led patient or group recreational activities for enhanced patient outcomes.
- Recorded status and duties completed in logbooks for management.
Production Technician
Keurig Dr Pepper, Inc.
Knoxville, Tennessee
01.2021 - 04.2021
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Established and maintained periodic reports to document unit performance, unit efficiency and outages on computer
- Examined incoming materials and compared to documentation for accuracy and quality.
Modular Team Associate
Walmart
Tazewell, Tennessee
04.2019 - 12.2020
- Updated merchandise pricing to match new values and special promotional rates.
- Stocked shelves to match planogram images and instructions.
- Greeted customers and directed to requested products.
- Collaborated with a variety of department managers to discuss their areas and schedule a day to set their department.
Education
High School Diploma -
Cumberland Gap High School
Cumberland Gap, TN 08.2006 - 05.2010
Skills
Customer Service
Knowledge of Microsoft
HIPPAA Training
Organized
Teamwork and Collaboration
Time Management
Certification
Essentials of HIPAA by Relias
Timeline
Direct Support Professional
Cumberland Mountain Industries
08.2022 - Current
Essentials of HIPAA by Relias
08-2022
Production Technician
Keurig Dr Pepper, Inc.
01.2021 - 04.2021
Modular Team Associate
Walmart
04.2019 - 12.2020
High School Diploma -
Cumberland Gap High School
08.2006 - 05.2010